6.01b EMRUSR 11-12-2024��i
Elk River
Municipal Utilities UTILITIES COMMISSION MEETING
TO:
FROM:
ERMU Commission
Sara Youngs —Administrations Director
MEETING DATE:
AGENDA ITEM NUMBER:
November 12, 2024
6.01b
SUBJECT:
Staff Update
ACTION REQUESTED:
None
DISCUSSION:
• Office walk-in traffic for October consisted of 170 customers, averaging 42 customers
per week over the four -week period.
• ERMU disconnections for October: The Cold Weather Rule is in effect, meaning
customers cannot be disconnected until 30 days after they receive their disconnection
notice.
o Cycle 4 —1 disconnection
• In the last 30 days, combined the level two charger located downtown and in the
parking lot in front of ERMU had 54 sessions and provided customers with 1.3 MWh of
green energy.
• The Administrations Director participated in the American Public Power Association's
(APPA) Customer Connection Conference in Louisville from October 28-30, 2024. This
event offered valuable insights into ERMU's strengths and future opportunities. Key
highlights included:
o Customer engagement strategies
o Technology integration
o Regulatory updates
• IT staff is currently focused on completing the transition of the water SCADA system to
fiber transmission, with six of the eight locations successfully transitioned. They are also
finalizing the agenda for the Information Security Committee meeting scheduled for
November 12, 2024, prior to the commission meeting. In addition to these tasks, IT is
working with APPA on a grant opportunity along with their daily activities.
• Our credit & collections specialist ran the processes to separate the assessable amounts
from all applicable accounts. Our accounting department then prepared the final
spreadsheets with those amounts for presentation in the commission packet and to be
sent to the city. This process really is a collaborative effort every year.
• Currently there are seven active residential solar photovoltaic projects planned or under
construction in the ERMU service territory.
Page 1 of 1
151