6.01d1 EMRUSR 11-12-2024In order to provide you service, we need to collect and use certain data on our customers. Under state lave, data on our customers is generally
classified as private data. The legal terminology when the data subject is not an individual person is "nonpublic", but the effect is the same:
The data is accessible to the subject of the data but not the general public. The law also requires us to tell you the purpose and intended
use of the data we request, whether you may refuse or are legally required to provide the requested data, the consequences of providing
or refusing to provide the data, and the identity of other persons or entities that are authorized to access that data. Please read this notice
carefully to understand what we do.
All utilities need to obtain and share customers' personal information to run their business. We collect this
data to properly identify you and the services you receive, to bill you for those services, collect payments,
Why? and report to state and federal authorities. If you do not provide the information, we will be unable to provide
you with the requested services. We will share the information you provide only as necessary to provide the
services, to obtain payment, and to report to other governmental authorities as required.
The types of personal information we collect and share depend on the product or service you have with us.
This information can include:
What? Social Security number and income
Account balances and payment history
Credit history and credit scores
Financial banking information and/or credit card information
When you are no longer our customer, we continue to retain and share your information as described in this
How? notice. In the section below we list the reasons Elk River Municipal Utilities chooses to obtain and share, and
whether you can limit this sharing.
For our everyday business purposes -
such as to process your transactions, maintain your account(s), Yes No
respond to court orders and legal investigations, or report to
credit bureaus
For our marketing purposes - Yes No
to offer our products and services to you
For joint marketing with other financial companies No No
For our affiliates' everyday business purposes -
information about your transactions and experiences No No
For our affiliates' everyday business purposes -
information about your credit worthiness No No
For our affiliates to market to you No No
For our nonaffiliates to market to you No No
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Who is providing this notice? Elk River Municipal Utilities
How does Elk River Municipal Utilities To protect your personal information from unauthorized access and use, we
protect my personal information? use security measures that comply with federal and state lave. These measures
include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you:
Howdoes Elk River Municipal Utilities Open a utility account
collect my personal information? Pay your bill
We also collect your personal information from others, such as credit bureaus,
affiliates, or other companies.
Federal law gives you the right to limit only:
Sharing for affiliates' everyday business purposes — information about
your creditworthiness
Why can't I limit all sharing? Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to
Limit sharing.
Affiliates Companies related by common ownership or control. They can be financial
and nonfinancial companies.
Nonaffiliates Companies not related by common ownership or control. They can be
financial and nonfinancial companies.
A formal agreement between nonaffiliated financial companies that together
Joint marketing market financial products or services to you.
• Elk River Municipal Utilities does not have joint marketing arrangements
Elk River Municipal Utilities is already very limited on what data can be shared due to Government Data Practices Law.