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8.3 SR 05-06-2024The Elk River Vision A welcoming community with revolutionary and spirited resourcefulness, exceptional service, and community engagement that encourages and inspires prosperity Request for Action To City Council Item Number 8.3 Meeting Date May 6, 2024 Prepared By Joe Stremcha, Business Services Director/Assistant City Administrator Item Description iBackCheck Lease Payment Default Reviewed by: Lori Stich Joe Stremcha Cal Portner Tina Allard Action Requested Approve, by motion, all iBackCheck, LLC late fees are called due effective immediately in the amount of $4,327.79 Approve, by motion, termination of the iBackCheck lease agreement effective May 31. Background/Discussion On March 4, 2024, Mr. Stremcha presented the staff report detailing tenant default and late fees owed by iBackCheck. He noted the contract with iBackCheck was written for 5 years, through May 2, 2027, with an option to renew for another 5 years. Dr.Christi Jo Christian was present and gave the Council a public apology for the outstanding payments and penalties owed to the city. She stated it was not intentional to be late with payments, it was her oversight and banking errors and noted how challenging it was running a small business. The Council crafted a repayment plan to give Ms. Christian an extended time to repay the $4,460.71 and add that to the regular payment each month. If, at any time, the lease payment or outstanding fees are not paid on time, the entire amount of the outstanding lease payments and penalties will become due. Ms. Christian was agreeable to that plan. If, for some reason, Ms. Christian was unable to make timely payments as outlined in the agreement, Mr. Stremcha would report back to the city council. The tenant has since failed to make timely payments as detailed in the March 12, 2024, repayment schedule. Additional late fees were accumulated for April and May because of failure to make the correct monthly payment amount. Staff recommends that all late fees be called due effective immediately for $4,329.79. Staff further recommends that the lease agreement be terminated due to tenant default, as detailed in a notice sent by the Page 160 of 254 City Attorney on February 16, 2024, for failing to remedy the default as agreed by all parties on March 4, 2024. Financial Impact Staff can review market rates and advertise the space to prospective tenants. Mission/Policy/Goal Responsible for every dollar – good stewards Attachments 1. iBackCheck Correspondence (March and April 2024) 2. Updated Lease Schedule - March 4, 2024 3. iBackcheck Insufficient Lease Payment Notice (April 24, 2024) 4. DOCS-#229990-v1-NOTICE_OF_DEFAULT_OF_LEASE_-_iBackCheck 5. Lease Agreement - iBackCheck, PLLC Page 161 of 254 From: Christi Christian <cchristian@ibackcheck.com> Sent: Friday, April 26, 2024 12:28 PM To: Joe Stremcha <JStremcha@ElkRiverMN.gov> Cc: Vadnais, Ryan <RVadnais@ElkRiverMN.gov>; Cal Portner <CPortner@ElkRiverMN.gov>; mthatcher@thebankofelkriver.com Subject: Re: Insufficient April Rent Payment I will call the bank and submit an EFT payment Christi Jo Christian, DC, ICCSP Internationally Certified Chiropractic Sport Physician President iBackCheck Sport Therapy Phone: 763-400-7438 Fax: 866-881-6769 www.ibackcheck.com From: Joe Stremcha <JStremcha@ElkRiverMN.gov> Sent: Friday, April 26, 2024 12:20 PM To: Christi Christian <cchristian@ibackcheck.com> Cc: Vadnais, Ryan <RVadnais@ElkRiverMN.gov>; Cal Portner <CPortner@ElkRiverMN.gov>; mthatcher@thebankofelkriver.com <mthatcher@thebankofelkriver.com> Subject: RE: Insufficient April Rent Payment Hi Christi, We do not submit invoices monthly to collect your rent. The penalties are incorporated into your monthly rent payment schedule. Outstanding Balance (as of 4/24/24) = $471.73 You have three options to make a payment in accordance with the payment schedule sent to you on March 12, April 5, and April 24: ▪ Make an EFT payment by contacting your bank through the same process as your monthly rent payment. ▪ Place a check within an envelope (Attn: Ryan Vadnais) in the amount owed. ▪ Ryan can return a call to collect payment with a debit/credit card or help you navigate this once he returns from lunch. Thanks & have a great weekend, Joe Stremcha City of Elk River – Assistant City Administrator/Business Services Director 13065 Orono Parkway, Elk River, MN 55330 763.635.1022 ElkRiverMN.gov Page 162 of 254 From: Christi Christian <cchristian@ibackcheck.com> Sent: Friday, April 26, 2024 11:55 AM To: Joe Stremcha <JStremcha@ElkRiverMN.gov> Cc: Vadnais, Ryan <RVadnais@ElkRiverMN.gov>; Cal Portner <CPortner@ElkRiverMN.gov>; mthatcher@thebankofelkriver.com Subject: Re: Insufficient April Rent Payment Joe, I have called the city 2x this morning and I have been unsuccessful at making any payments as there is no invoice associated with this. I also left a voicemail for Ryan. If someone could please call me back so I can make the payment I would appreciate it. 763.354.9974 Christi Jo Christian, DC, ICCSP Internationally Certified Chiropractic Sport Physician President iBackCheck Sport Therapy Phone: 763-400-7438 Fax: 866-881-6769 www.ibackcheck.com From: Joe Stremcha <JStremcha@ElkRiverMN.gov> Sent: Wednesday, April 24, 2024 12:05 PM To: Christi Christian <cchristian@ibackcheck.com> Cc: Vadnais, Ryan <RVadnais@ElkRiverMN.gov>; Cal Portner <CPortner@ElkRiverMN.gov>; mthatcher@thebankofelkriver.com <mthatcher@thebankofelkriver.com> Subject: RE: Insufficient April Rent Payment Christi, The correct payment amounts were not received by the city on time. You were provided a revised payment schedule following the City Council’s direction on March 12, 2024. It is not the responsibility of FT Center staff to pursue payment for outstanding debt. You made your iBackCheck base rent payment on April 1, 2024, but failed to include the additional amount for repayment as expected. As established previously, staff cannot waive the late fees detailed in our agreement. Please provide payment for your outstanding balance by 12:00 p.m. on Friday, April 26, 2024. Further, arrange for future payment of all subsequent months in the correct amount on time as outlined in the attached schedule. Outstanding Balance (as of 4/24/24) = $471.73 Page 163 of 254 Per City Council’s direction, failure to pay the full amount on time will result in further action as detailed in the iBackCheck agreement with the city. The contents of this email will be communicated via certified mail. Respectfully, Joe Stremcha City of Elk River – Assistant City Administrator/Business Services Director 13065 Orono Parkway, Elk River, MN 55330 763.635.1022 ElkRiverMN.gov From: Christi Christian <cchristian@ibackcheck.com> Sent: Tuesday, April 23, 2024 2:38 PM To: Joe Stremcha <JStremcha@ElkRiverMN.gov> Cc: Vadnais, Ryan <RVadnais@ElkRiverMN.gov>; Cal Portner <CPortner@ElkRiverMN.gov>; mthatcher@thebankofelkriver.com Subject: Re: Insufficient April Rent Payment Joe, Once again, the emails from the city went into my junk folder. I just left a message for Michelle Thatcher today to assist me on changing this. For future reference, I do have a cell number in case you need to call me, 763.354.9974. My work 763.400.7438. I also work in the same building as Tim, who could also reach out to me if something needs to be addressed, or I am not responding to an email because it went into my junk folder. I do stop by the front desk daily to grab our mail, and see him frequently. I don't know why or how to fix the email situation. The email issue is not something that I have the knowledge on how to fix, so I would respectfully ask that you take the $100 late fee off of the balance. Christi Jo Christian, DC, ICCSP Internationally Certified Chiropractic Sport Physician President iBackCheck Sport Therapy Phone: 763-400-7438 Fax: 866-881-6769 www.ibackcheck.com From: Joe Stremcha <JStremcha@ElkRiverMN.gov> Sent: Friday, April 5, 2024 4:12 PM To: Christi Christian <cchristian@ibackcheck.com> Cc: Vadnais, Ryan <RVadnais@ElkRiverMN.gov>; Cal Portner <CPortner@ElkRiverMN.gov> Subject: Insufficient April Rent Payment Page 164 of 254 Hi Christi, We received your iBackCheck rent payment for the month of April on April 1. However, it did not include the late fee repayments that were communicated to you on March 12. The new outstanding balance is as follows: ▪ Outstanding late fees payable as of 4/1/24 = $371.73 ▪ Greater of 5% outstanding balance or $100 = $100.00 ▪ Total outstanding balance = $471.73 Please make arrangements for this payment promptly and correct the error for next month. Have a great weekend, Joe Stremcha City of Elk River – Assistant City Administrator/Business Services Director 13065 Orono Parkway, Elk River, MN 55330 763.635.1022 ElkRiverMN.gov Page 165 of 254 iBackCheck, PLLC Payment Total Date Payment 4/1/2024 $4,380.34 5/1/2024 $4,521.15 6/1/2024 $4,521.15 7/1/2024 $4,521.15 8/1/2024 $4,521.15 9/1/2024 $4,521.15 10/1/2024 $4,521.15 11/1/2024 $4,521.15 12/1/2024 $4,521.15 1/1/2025 $4,521.15 2/1/2025 $4,521.15 3/1/2025 $4,521.10 4/1/2025 $4,149.42 5/1/2025 $4,294.46 6/1/2025 $4,294.46 7/1/2025 $4,294.46 8/1/2025 $4,294.46 9/1/2025 $4,294.46 10/1/2025 $4,294.46 11/1/2025 $4,294.46 12/1/2025 $4,294.46 1/1/2026 $4,294.46 2/1/2026 $4,294.46 3/1/2026 $4,294.46 4/1/2026 $4,294.46 5/1/2026 $4,443.85 6/1/2026 $4,443.85 7/1/2026 $4,443.85 8/1/2026 $4,443.85 9/1/2026 $4,443.85 10/1/2026 $4,443.85 11/1/2026 $4,443.85 12/1/2026 $4,443.85 1/1/2027 $4,443.85 2/1/2027 $4,443.85 3/1/2027 $4,443.85 4/1/2027 $4,443.85 Page 166 of 254 Page 167 of 254 Page 168 of 254 Page 169 of 254 Page 170 of 254 Page 171 of 254 Page 172 of 254 Page 173 of 254 Page 174 of 254 Page 175 of 254 Page 176 of 254 Page 177 of 254 Page 178 of 254 Page 179 of 254 Page 180 of 254 Page 181 of 254 Page 182 of 254 Page 183 of 254 Page 184 of 254 Page 185 of 254 Page 186 of 254 Page 187 of 254 Page 188 of 254 Page 189 of 254 Page 190 of 254 Page 191 of 254 Page 192 of 254 Page 193 of 254 Page 194 of 254 Page 195 of 254 Page 196 of 254 Page 197 of 254 Page 198 of 254 Page 199 of 254 Page 200 of 254 Page 201 of 254 Page 202 of 254 Page 203 of 254