4.3b EMRUSR 12-10-2024Elk River Municipal Utilities
G.4g1 a - Performance Metrics and Incentive Compensation Policy Scorecard - 2025
Awarded
Sub-
Category
Percent
Sub -Category
Goal
Score
Multiplier
Percent
Percent
Water Quality Standards
5
Meet
Requirements
Lead and Copper quality
5
90th percentile
Bacteria Detection
5
0 positive
samples
CAIDI
5
<120 Min
Safety, Reliability
and Quality of
40
Utility Services
SAIDI
5
<60 Min
SAIFI
5
<0.4
Line Loss
5
<5%
Water Loss
5
<12%
Employee Turnover
10
< 7.5%
Workforce
20
Participation in Recommended
Development
and Mandatory Trainings
10
o
95/o
Margins/Net Profit
15
> Budget
Financial Goals
20
Inventory Accuracy
5
>98%
Clean Energy Choice Program
5
+30 net
Communications/
Participation
Customer Service
10
Conservation Improvement
Program
5
o
>95/o
Strategic Plan
10
Dashboard Progress (Average)
10
>50%
Total Multiplier:
Adopted December 12, 2012
Revised October 11, 2016
Revised December 17, 2019
Revised December 14, 2021
Revised December 13, 2022
Revised December 12, 2023
Revised December 10, 2024
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