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4.1a EMRUSR 02-11-2025Elk River Municipal Utilities COMMISSION POLICY Section: Governance Category: Commission — Management Connection Policies Policy Reference: Policy Title: Monitoring Performance of the General G.3d Manager PURPOSE: With this policy, the Commission describes the manner in which it will routinely monitor the performance of the General Manager. POLICY: The Commission will ensure that it routinely and thoroughly monitors the General Manager's job performance. The performance of the General Manager will be measured by comparing ERMU's accomplishments with the Commission's Results Policies and by comparing ERMU's operational conduct with the specific delegations and limits established by the Commission's Delegation to Management Policies, and consistent with Authority and Purpose Policies. Consistent with this general statement: Monitoring is the periodic review of objective, relevant, timely and accurate information that allows the Commission to determine the extent to which Commission policies are being carried out. Information that does not do this is not considered monitoring information and should not be a focus of the Commission. 2. The Commission will acquire the monitoring information it needs by either or both of the following methods: a. By internal report, in which the General Manager provides compliance information directly to the Commission. b. By external report, in which an objective external party, selected by the Commission, gathers information for the Commission. At the Commission's discretion, the external party may also evaluate compliance with Commission policies and report this information to the Commission. Page 1 of 2 ERMU Commission Policy — G.3d Monitoring Performance of the General Manager 3. Regardless of the method(s) employed, the standard for compliance with any policy shall be whether or not the General Manager made a reasonable interpretation of the Commission policy being monitored following its adoption. 4. The Commission will regularly monitor compliance with Results Policies and Delegation to Management Policies according to the schedule approved by the Commission in its annual Governance Agenda. The General Manager will recommend a schedule using monitoring methods and frequencies. The Commission may monitor a policy at any time by any method. POLICY HISTORY: Adopted May 9, 2017 Revised February 11, 2025 Page 2 of 2 50