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4.3 EMRUSR 02-11-2025��i Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Tony Mauren — Governance & Communications Manager MEETING DATE: AGENDA ITEM NUMBER: February 11, 2025 4.3 SUBJECT: General Manager Evaluation Questions Update ACTION REQUESTED: Adopt updated general manager evaluation questions BACKGROUND: As presented in the previous agenda item, Commission Policy G.3e General Manager Performance Planning and Evaluation describes the manner in which the Commission will routinely establish performance expectations for and evaluate the performance of the General Manager. A component of that effort is the annual general manager evaluation which calls on the Commission to assess staff's operational and fiscal performance, as well as general conduct. During the June 4, 2024 meeting, the Commission had consensus to adapt the annual general manager evaluation in a manner similar to the recently adapted commissioner evaluation. Key changes requested were to reduce the number of questions and encourage detailed written comments that offer valuable context for the scores provided. DISCUSSION: Staff reviewed the original evaluation questions and worked to refine them by combining similar topics, rewriting/abridging questions, and removing redundancies, all while seeking minimal loss to the breadth of topics. The first attachment demonstrates the process for question refinement; the color coding shows how and where previous questions and concepts were brought forward to a new set of questions which are presented cleanly in the second attachment. Ultimately the number of questions went from 54 to 30 with 7 of those being open-ended comments for the respective categories. Following a review of the proposed questions in the second attachment, staff requests the Commission adopt questions for the new survey. Per the Governance Agenda, results will be presented during a closed session of the June 3, 2025 meeting. ATTACHMENTS: • Process for General Manager Evaluation Questions Update • Proposed General Manager Evaluation Questions Page 1 of 1 54