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5.3b EMRUSR 02-11-2025Highlights, Challenges, and Results from the 2024 Strategic Plan Initiatives • Disaster Recovery Plan —Tom Geiser While the plan is to never have to use one, you can never say "never." Staff has been gathering plans from other municipalities (Owatonna, Shakopee) and comparing them to what ERMU has in place. We have also worked with City staff, Elk River Police Department, and Elk River Fire Department on planning out weather -related disaster scenarios. ERMU staff have additionally been attending Minnesota Municipal Utilities Association' (MMUA) Emergency Preparedness and Restoration Conferences over the last few years. Our participation in recent mutual aid efforts in Florida have made the need for these plans abundantly clear and having this disaster recovery plan is an invaluable resource. It also helps ERMU with its aim to achieve the American Public Power Association's Reliable Public Power Provider Diamond designation. • Hiehwav 169 Redefine Proiect — Chris Sumstad After many meetings with MNDOT and their engineering contractors in 2020, ERMU developed the plans to remove, relocate, and install new electrical infrastructure at all intersections along the Redefine project. Our field work began in 2021, giving us a full year to relocate before actual road construction began in 2022. The bore crew started in June of 2021, installing 500 mcm underground wire along the west side of 1971h Avenue, with the line crews right behind terminating the new wire and removing overhead service. This continued with crews moving south to 193,d Avenue, School Street and eventually Main Street. The work generally involved installing new 500 mcm underground feeder wire and removing or relocating the 336 mcm overhead wires. 2021 showcased great teamwork amongst ERMU employees and the dedication and drive to complete the work. With the ERMU construction mostly done in 2021, the years of actual road construction between 2022-2024 consisted of ERMU installing new services to feed Highway 169 traffic signals, cameras, and lights. ERMU crews were also called on for the occasional wire repair or relocation. Overall, the work went smoothly considering the large scope of this project. MnDOT, Ames Construction, and all sub -contractors involved were great to work with. • Planning for future Wells. Treatment and Storage in NE area — Dave Ninow As Elk River continues to grow there is increasing demand on the municipal water system. The Northeast & Northwest Urban Service Area Expansion Study done in 2023 looked at the growth of the city and the need for the municipal water system to grow with it. This initiative is to plan for additional water system infrastructure to meet the increasing demand. In 2024 we worked with Elfering & Associates and Short Elliott Hendrickson to submit applications to the DNR for three new municipal well sites. With the DNR's preliminary assessments we were approved to proceed to well design and construction. We are currently developing plans for two wells and water treatment facilities that will need to be submitted to the Minnesota Department of Health for review before going out to obtain bids for construction. 0 Financial Reports — Redesign - Melissa Karpinski As custom financials will not be supported in the near future, we are working on developing new financial reports using National Information Solutions Cooperative's (NISC) new Microsoft Excel add -on tool. This will simplify the process of making changes, as it will be Excel -based rather than requiring programming through NISC. Additionally, creating new reports will be easier since we can handle it independently. • Advanced Metering Infrastructure Proiect — Mike Tietz and Sara Youngs In 2024, ERMU made significant progress on its Advanced Metering Infrastructure (AMI) project, aimed at upgrading electric and water meters across our service area. The project, which began in 2023, reached key milestones such as selecting Core and Main as the distributor for the Sensus FlexNet AMI system and Allegiant Utility Services as the installer for the meters. Although supply chain issues delayed electric meter replacements until November 2024, water meter replacements began successfully on May 3, 2024. The AMI project will enhance ERMU's ability to collect near real-time data, improve operational efficiency, and provide customers with accurate billing through remote readings and two-way communication. Customers will also gain greater control over their usage through the SmartHub portal, where they can access detailed consumption data. As part of ERMU's commitment to modernizing infrastructure and improving service reliability, the AMI project aligns with industry standards while maintaining cost- effectiveness for our customers. Throughout 2024, we've kept customers informed via our website, social media, newsletters, and bill inserts. Looking ahead, ERMU plans to engage with Dave Berg in the fall of 2025 for a rate study that will evaluate time -of -use rates based on actual data, helping us meet the evolving needs of our community. The completion of the AMI project in 2025 will also support the launch of our Conservation Voltage Reduction (CVR) program. This will help reduce wholesale power demand costs by lowering voltage at our substations during peak demand, using real-time system feedback from AMI meters to ensure compliance with American National Standards Institute requirements for service voltages. • Field Service Building Wall Art —Tony Mauren Having completed construction on a state of the art field services building, staff felt it was important to create a facility that represents more than just a place where people work. With the help of a staff -stakeholder committee, we sought to accomplish that by developing aesthetic elements that speak to the significance of the work that ERMU does. Attached are images of the five wall art installations that were completed in October 2024, which in turn serve as a visual narrative of ERMU's history, highlight major achievements, and communicate a sense of pride to staff and visitors. With this project we honor the past, celebrate the present, and seek to inspire the future. 97