6.1b ERMUSR 07-08-2025______________________________________________________________________________
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UTILITIES COMMISSION MEETING
TO:
ERMU Commission
FROM:
Sara Youngs – Administrations Director
MEETING DATE:
July 8, 2025
AGENDA ITEM NUMBER:
6.1b
SUBJECT:
Staff Update
ACTION REQUESTED:
None
DISCUSSION:
• Office walk-in traffic for June consisted of 181 customers, averaging 36 per week over
the five-week period. Due to the timing of the June commission meeting June’s numbers
include the last week of May.
• ERMU disconnections for June
o Cycle 1 – 25 disconnections.
o Cycle 2 – 9 disconnections.
o Cycle 3 – 11 disconnections.
o Cycle 4 – 8 disconnections.
• Currently there are four active residential solar photovoltaic projects planned or under
construction in the ERMU service territory.
• In July, residential electric customers will receive the appliance and home efficiency
rebate flyer, heat pump rebate flyer, and HVAC equipment rebate flyer.
• Social media posts mid-June to mid-July will highlight recent community events, holiday
office closures, household safety tips, conservation ideas, commission meeting
reminders, payment drop box locations, and recognition of ERMU’s seasonal staff and
interns.
• The IT department has been managing multiple projects, and the addition of an intern
has been a valuable support. The intern has taken on smaller tasks like inventory
management and daily help desk tickets, which has allowed Parker to dedicate more
time to larger, high-priority projects.
• AMI efforts continue to demand significant attention, with a strong focus on
communication and coordination to schedule the remaining water meter replacement
appointments.
• Residential water customers who have not yet replaced their water meter will receive a
final reminder postcard during the week of July 7, 2025. Beginning with the August
billing cycle, a manual meter reading fee will be applied to customers who have not
completed the Opt-Out form, do not meet Opt-Out requirements, or have not
scheduled their water meter replacement. These service fees start at $50 per month.
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ATTACHMENTS:
• Bill Insert – Appliance & Home Efficiency Rebate Flyer
• Bill Insert – Heat Pump Rebate Flyer
• Bill Insert – HVAC Equipment Rebate Flyer
• AMI Postcard – July 2025
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Name Phone County
Install Address City State Zip
Email Account #
Company Name Phone Email Address
Mailing Address City State Zip
I hereby certify that
• The information contained in this application is accurate and complete.
• All installation is complete, and the unit(s) is operational prior to submitting application.
• All rules of this rebate program have been followed.
I agree to verification of equipment installation which may include a site inspection by a program or utility representative. I understand that I
am not allowed to receive more than one rebate from this program on any piece of equipment. I agree to indemnify, defend, hold harmless
and release ERMU from any claims, damages, liabilities, costs and expenses (including reasonable attorney’s fees) arising from or relating
to the removal, disposal, installation or operation of any equipment or related materials in connection with the programs described in this
application, including any incidental, special or consequential damages.
ERMU reserves the right to reject any rebate application submitted as a result of work performed by a contractor who has failed to adhere
to the terms and conditions established for the rebate program.
Homeowner Signature Print Name Date
RETAILER / CONTRACTOR / INSTALLER INFORMATION
CUSTOMER INFORMATION (please complete all information below)
CERTIFICATIONS AND SIGNATURE
ERMU makes it easier to save energy and money on ENERGY STAR®-certified and WaterSense -labeled products with appliance
and home efficiency rebates. When you purchase rebate-qualifying products, you’ll conserve natural resources by using less
energy and water. This not only helps to reduce long-term utility rates but also controls energy costs.
Clothes Dryer • Clothes Washer • Dehumidifier •
Dishwasher • New Refrigerator/Freezer •
Recycled Refrigerator/Freezer • Air Purifier •
Ceiling Fan • Ceiling Fan with LED Light •
Tier II Power Strip • Smart Irrigation Controller
Installation • Toilet • Variable Speed Pool Pumps
See back for details regarding specific rebate requirements.
Complete the front and back of this rebate form.
Include a copy of the original itemized sales receipt
and/or invoice for each product.
Include a copy of the energy guide label containing
ENERGY STAR® Symbol or denotation if applicable.
Mail or bring to
Elk River Municipal Utilities
ATTN Rebate Program
13069 Orono Pkwy NW, Elk River, MN 55330
Email customerservice@ermumn.com
How to Receive a Rebate
(Valid for customers of Elk River Municipal Utilities only. Rebates come in the form of a bill credit.)
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OR
OR
SCAN HERE
to submit
documents
online.
APPLIANCE AND HOME EFFICIENCY
RESIDENTIAL REBATES
ERMUMN.COM | 763.441.2020 | 13069 ORONO PARKWAY | PO BOX 430 | ELK RIVER, MN 55330-043075
PRODUCTS THAT QUALIFY FOR REBATES (Rebates valid up to one year after date of installation)
Quantity Capacity (pints / day)
Manufacturer Name Model Number Date of Install
Quantity Building Type (select one) Single Family Multi Family
Type (select one) Front Load Top Load Capacity (cubic feet)
Drying Energy Source (select one) Gas Electric Unknown
Manufacturer Name Model Number Date of Install
Quantity Type (select one) Compact Standard
Manufacturer Name Model Number Date of Install
Select any applicable item(s) below. A representative may need to contact you for additional information.
ENERGY STAR® Air Purifier - $35 ENERGY STAR® Ceiling Fan - $10 Tier II Power Strip - $20
ENERGY STAR® Ceiling Fan with Integral LED Light - $20 Variable Speed Pool Pumps w/E.F. < 3.8 - $200
WaterSense-labeled toilet with a rating of 1.28 gallons or fewer per flush - $25
WaterSense-labeled smart irrigation controller and installation - Up to 50% of the device and installation costs. Not to exceed $250
Must be linked to local weather via internet, weather station, or an ET water server.
Manufacturer Name Model Number Date of Install
DEHUMIDIFIER (Must be ENERGY STAR® certified) REBATE: $30 / UNIT
CLOTHES WASHER (Must be ENERGY STAR® certified) REBATE: $40 / UNIT
DISHWASHER (Must be ENERGY STAR® certified) REBATE: $40 / UNIT
ADDITIONAL ITEMS THAT QUALIFY FOR REBATES (See below)
Quantity
Type (select one in each group) Gas Electric Compact Standard Vented Ventless
Manufacturer Name Model Number Date of Install
CLOTHES DRYER (Must be ENERGY STAR® certified) REBATE: $40 / UNIT
Quantity Type (select one) Freezer Refrigerator Both
Style (select one) Compact Chest Compact Upright Standard Upright
Through the Door Ice (select one) Yes No Defrost Type (select one) Manual Auto Partial Auto
Configuration (select one) Refrigerator Only Top Mounted Freezer Side by Side Bottom Mounted Freezer
Manufacturer Name Model Number Date of Install
REFRIGERATOR/FREEZER
(Must be ENERGY STAR® certified)
REBATE: $100 / UNIT (When buying new and
recycling an old unit in working order)
$35 / UNIT
(When buying new only)
APPLIANCE AND HOME EFFICIENCY
RESIDENTIAL REBATE APPLICATION
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URGENT
NOTICE!
Schedule your required water
meter replacement today and
avoid additional service fees
starting at $50 per month,
effective August 1, 2025.
ACTION REQUIRED
Our records indicate that you have
not scheduled your required water
meter replacement appointment as
part of ERMU’s Advanced Metering
Infrastructure project. There is no
cost to you for this meter exchange.
Call Elk River Municipal Utilities
to schedule your free water
meter replacement
appointment.
NEXT STEP
763.441.202081
URGENTNOTICE!
Schedule your required water
meter replacement today and
avoid additional service fees
starting at $50 per month,
effective August 1, 2025.
ACTION REQUIRED
Our records indicate that you have
not scheduled your required water
meter replacement appointment as
part of ERMU’s Advanced Metering
Infrastructure project. There is no
cost to you for this meter exchange.
Call Elk River Municipal Utilities
to schedule your free water
meter replacement
appointment.
NEXT STEP
763.441.2020 Visit ERMUMN.COM for project details.