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6.1b ERMUSR 07-08-2025______________________________________________________________________________ Page 1 of 2 UTILITIES COMMISSION MEETING TO: ERMU Commission FROM: Sara Youngs – Administrations Director MEETING DATE: July 8, 2025 AGENDA ITEM NUMBER: 6.1b SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: • Office walk-in traffic for June consisted of 181 customers, averaging 36 per week over the five-week period. Due to the timing of the June commission meeting June’s numbers include the last week of May. • ERMU disconnections for June o Cycle 1 – 25 disconnections. o Cycle 2 – 9 disconnections. o Cycle 3 – 11 disconnections. o Cycle 4 – 8 disconnections. • Currently there are four active residential solar photovoltaic projects planned or under construction in the ERMU service territory. • In July, residential electric customers will receive the appliance and home efficiency rebate flyer, heat pump rebate flyer, and HVAC equipment rebate flyer. • Social media posts mid-June to mid-July will highlight recent community events, holiday office closures, household safety tips, conservation ideas, commission meeting reminders, payment drop box locations, and recognition of ERMU’s seasonal staff and interns. • The IT department has been managing multiple projects, and the addition of an intern has been a valuable support. The intern has taken on smaller tasks like inventory management and daily help desk tickets, which has allowed Parker to dedicate more time to larger, high-priority projects. • AMI efforts continue to demand significant attention, with a strong focus on communication and coordination to schedule the remaining water meter replacement appointments. • Residential water customers who have not yet replaced their water meter will receive a final reminder postcard during the week of July 7, 2025. Beginning with the August billing cycle, a manual meter reading fee will be applied to customers who have not completed the Opt-Out form, do not meet Opt-Out requirements, or have not scheduled their water meter replacement. These service fees start at $50 per month. 73 ______________________________________________________________________________ Page 2 of 2 ATTACHMENTS: • Bill Insert – Appliance & Home Efficiency Rebate Flyer • Bill Insert – Heat Pump Rebate Flyer • Bill Insert – HVAC Equipment Rebate Flyer • AMI Postcard – July 2025 74 Name Phone County Install Address City State Zip Email Account # Company Name Phone Email Address Mailing Address City State Zip I hereby certify that • The information contained in this application is accurate and complete. • All installation is complete, and the unit(s) is operational prior to submitting application. • All rules of this rebate program have been followed. I agree to verification of equipment installation which may include a site inspection by a program or utility representative. I understand that I am not allowed to receive more than one rebate from this program on any piece of equipment. I agree to indemnify, defend, hold harmless and release ERMU from any claims, damages, liabilities, costs and expenses (including reasonable attorney’s fees) arising from or relating to the removal, disposal, installation or operation of any equipment or related materials in connection with the programs described in this application, including any incidental, special or consequential damages. ERMU reserves the right to reject any rebate application submitted as a result of work performed by a contractor who has failed to adhere to the terms and conditions established for the rebate program. Homeowner Signature Print Name Date RETAILER / CONTRACTOR / INSTALLER INFORMATION CUSTOMER INFORMATION (please complete all information below) CERTIFICATIONS AND SIGNATURE ERMU makes it easier to save energy and money on ENERGY STAR®-certified and WaterSense -labeled products with appliance and home efficiency rebates. When you purchase rebate-qualifying products, you’ll conserve natural resources by using less energy and water. This not only helps to reduce long-term utility rates but also controls energy costs. Clothes Dryer • Clothes Washer • Dehumidifier • Dishwasher • New Refrigerator/Freezer • Recycled Refrigerator/Freezer • Air Purifier • Ceiling Fan • Ceiling Fan with LED Light • Tier II Power Strip • Smart Irrigation Controller Installation • Toilet • Variable Speed Pool Pumps See back for details regarding specific rebate requirements. Complete the front and back of this rebate form. Include a copy of the original itemized sales receipt and/or invoice for each product. Include a copy of the energy guide label containing ENERGY STAR® Symbol or denotation if applicable. Mail or bring to Elk River Municipal Utilities ATTN Rebate Program 13069 Orono Pkwy NW, Elk River, MN 55330 Email customerservice@ermumn.com How to Receive a Rebate (Valid for customers of Elk River Municipal Utilities only. Rebates come in the form of a bill credit.) 1 2 3 4 OR OR SCAN HERE to submit documents online. APPLIANCE AND HOME EFFICIENCY RESIDENTIAL REBATES ERMUMN.COM | 763.441.2020 | 13069 ORONO PARKWAY | PO BOX 430 | ELK RIVER, MN 55330-043075 PRODUCTS THAT QUALIFY FOR REBATES (Rebates valid up to one year after date of installation) Quantity Capacity (pints / day) Manufacturer Name Model Number Date of Install Quantity Building Type (select one) Single Family Multi Family Type (select one) Front Load Top Load Capacity (cubic feet) Drying Energy Source (select one) Gas Electric Unknown Manufacturer Name Model Number Date of Install Quantity Type (select one) Compact Standard Manufacturer Name Model Number Date of Install Select any applicable item(s) below. A representative may need to contact you for additional information. ENERGY STAR® Air Purifier - $35 ENERGY STAR® Ceiling Fan - $10 Tier II Power Strip - $20 ENERGY STAR® Ceiling Fan with Integral LED Light - $20 Variable Speed Pool Pumps w/E.F. < 3.8 - $200 WaterSense-labeled toilet with a rating of 1.28 gallons or fewer per flush - $25 WaterSense-labeled smart irrigation controller and installation - Up to 50% of the device and installation costs. Not to exceed $250 Must be linked to local weather via internet, weather station, or an ET water server. Manufacturer Name Model Number Date of Install DEHUMIDIFIER (Must be ENERGY STAR® certified) REBATE: $30 / UNIT CLOTHES WASHER (Must be ENERGY STAR® certified) REBATE: $40 / UNIT DISHWASHER (Must be ENERGY STAR® certified) REBATE: $40 / UNIT ADDITIONAL ITEMS THAT QUALIFY FOR REBATES (See below) Quantity Type (select one in each group) Gas Electric Compact Standard Vented Ventless Manufacturer Name Model Number Date of Install CLOTHES DRYER (Must be ENERGY STAR® certified) REBATE: $40 / UNIT Quantity Type (select one) Freezer Refrigerator Both Style (select one) Compact Chest Compact Upright Standard Upright Through the Door Ice (select one) Yes No Defrost Type (select one) Manual Auto Partial Auto Configuration (select one) Refrigerator Only Top Mounted Freezer Side by Side Bottom Mounted Freezer Manufacturer Name Model Number Date of Install REFRIGERATOR/FREEZER (Must be ENERGY STAR® certified) REBATE: $100 / UNIT (When buying new and recycling an old unit in working order) $35 / UNIT (When buying new only) APPLIANCE AND HOME EFFICIENCY RESIDENTIAL REBATE APPLICATION 76 77 78 79 80 URGENT NOTICE! Schedule your required water meter replacement today and avoid additional service fees starting at $50 per month, effective August 1, 2025. ACTION REQUIRED Our records indicate that you have not scheduled your required water meter replacement appointment as part of ERMU’s Advanced Metering Infrastructure project. There is no cost to you for this meter exchange. Call Elk River Municipal Utilities to schedule your free water meter replacement appointment. NEXT STEP 763.441.202081 URGENTNOTICE! Schedule your required water meter replacement today and avoid additional service fees starting at $50 per month, effective August 1, 2025. ACTION REQUIRED Our records indicate that you have not scheduled your required water meter replacement appointment as part of ERMU’s Advanced Metering Infrastructure project. There is no cost to you for this meter exchange. Call Elk River Municipal Utilities to schedule your free water meter replacement appointment. NEXT STEP 763.441.2020 Visit ERMUMN.COM for project details.