5.2. SR 01-27-2003TO:
FROM:
DATE:
SUBJECT:
MEMORANDUM
Mayor and City Council
Bruce A. West, Fire Chief
January 27, 2003
Citizen Corps Council
Item ~ 5.2.
On behalf of the City of Elk River Emergency Management, I am requesting Council
approval by Resolution in support of the establishment of a City of Elk River Citizen Corps
Council.
Histo .rv
After September 11, 2001, our nation and our community have become more aware of the
safety of our families, neighbors, and community. In his State of the Union address,
President Bush called on all Americans to serve their country to strengthen and expand
service opportunities, to protect our homeland, and to support our communities.
Citizen Corps Councils are integral to building Citizen Corps programs within each
community by arranging necessary training and providing information for pubhc education
and awareness efforts. Working with State and Federal agencies, Citizen Corps Councils will
coordinate Citizen Corps programs such as Volunteers and Police Service, Neighborhood
Watch, Medical Reserve Corps, Operation TIPS, and Community Emergency Response
Teams at the local level.
Councils can include leaders from emergency management, law enforcement, fire and
emergency medical services, businesses, volunteers and faith-based organizations, and other
relevant groups such as schools, places of worship, healthcare institutions, and the
transportation sector. Starting a Citizen Corps Council in our area ',viii help create the
groundwork for long-term security of our city and neighborhoods. The City of Elk River
Citizen Corps Council will initially include the following representatives: Mayor Stephanie
Ia4inzing, Bruce West (Fire), Cheryll Edmger (Police), Steve Dittbenner (EMS), Larry
Narikawa (Citizen). I will be searching to increase our Citizen Corps Council with
representatives from throughout our community based organizations. With the
establishment of our Citizen Corps Council, our next task will be developing a Community
Emergency Response Team (CERT) program. The following is a background on
Community Emergency Response Teams.
Currendy m the State of Minnesota, there is only one orgamzed Community Emergency
Response Team, which is located m the City of Burnsville. Following a major disaster, First
Responders who provide fire and medical services will not be able to meet the demand for
these services. Factors such as number of victims, communication failures, and road
blockages will prevent people from accessing emergency services they have come to expect
in a moments notice through 9-1-1. People will have to rely on each other for help m order
to meet their immediate life-saving and life-sustaining needs.
If we can predict that emergency services will not meet immediate needs following a major
disaster, especially if there is little or no warning, and people will spontaneously volunteer,
what can government do to prepare citizens for this eventuality?
First, present citizens the facts about what to expect following a major disaster m terms of
immediate services. Second, give the message about their responsibility for mitigation and
preparedness. Third, tram them in needed life saving skills with emphasis on decision
making skills, rescuer safety, and doing the greatest good for the greatest number. Fourth,
organize teams so that they are an extension of First Responder services offering immediate
help to victims until professional services arrive.
Back,'rouNd
The Community Emergency Response Team (CERT) concept was developed and
implemented by the Los Angeles County Fire Department (LAFD) m 1985. Following
earthquakes m 1987, the LAFD conf~rmed the need for training civilians to meet their
immediate needs. The training program that LAFD initiated makes good sense and furthers
the process of the citizen's ability to safely help themselves, their family, and their neighbors.
The Federal Emergency Management Agency (FEMA) recognizes the importance of
preparing citizens. The Emergency Management Institute (EMI) and the National Fire
Academy (NFA) adopted and expanded the CERT materials, believing them applicable to all
hazards. The CERT program will benefit any citizen and a community that wants to
supplement its response capability after a disaster. Civilians can be recruited and trained as
neighborhood, business, and government teams that in essence will be auxiliary First
Responders. These groups can provide immediate assistance to victims in their
neighborhood area, organized spontaneous volunteers who have not had the training, and
collect disaster reformation that will assist professional responders with prioritization and
allocation of resources following a disaster.
Starti~
It is recommended that when starting a CERT program, a number of steps shall be followed.
· Identify the program goals that CERT will need and the resources available to
conduct the program m your area.
· Gain approval from appointed and elected officials to use CERT as a means to
prepare citizens to take care for themselves during a disaster when services may not
be adequate. This is an excellent opportunity for the government to be proactive m
working with its citizens.
· Identify and recruit potential participants.
· Tram CERT instructors.
· Conduct CERT sessions.
· Conduct refresher training and exercises with CERTS.
DeRve~.
The CERT Course is delivered in the community by a team of First Responders who have
the required knowledge and skills to instruct the sessions. The CERT training for
community groups consists of the follo~ving: · Disaster preparedness
· Disaster fire suppression
· Disaster medical operations
· Light search and rescue operation
· Disaster psychology and team organization
· Course review and disaster simulation
Maintaining Involvement
When participants have completed this training, it is important to keep them involved and
practiced in their skills. Trainers should offer periodic refresher sessions to reinforce the
basic training. CERT teams can sponsor events such as drills, picnics, neighborhood
cleanup, and disaster education fairs which will keep them involved and trained. CERT
members should receive recognition for completion of their training. Communities may
issue ID cards, vests, and helmets to CERT program graduates. First Responders need to be
educated about CERT and their value to the community. Using CERT as a component of
the response system when there are exercises for potential disasters can reinforce this idea.
Conclusion
CERT is about readiness, people helping people, rescuer safety, and doing the greatest good
for the greatest number. CERT is a positive and realistic approach to emergency and disaster
situations where citizens will be initially on their own and their actions can make a
difference. Through training, citizens can manage utilities and put out small f~res; provide
basic medical aid by opening airways, controlling bleeding, and treating for shock; search for
and rescue victims safely; and organize themselves and the spontaneous volunteers to be
effective. The Division of Emergency Management for the State of Minnesota has a 2002
Citizen Corps and CERT grant program through which we are applying for funding. The
funding will pay for a CERT Team Instructor and delivery time, program administration,
creation and maintenance of CERT database, rental of a training facility, purchase of CERT
member equipment, printing of CERT materials, and other CERT items. The Citizen
Corps/CERT grant program is 100% Federally funded, no match is required from the State
or from local agencies. On-going funding for the Citizen Corps Council and CERT team
program will be approximately $750.00 per year and will be funded through the Emergency
Management budget.
Action Requested
I am requesting Mayor and City Council approval by Resolution of the establishment of the
City of Elk River Citizen Corps Council.
I will be present at the January 27, 2003 City Council meeting to answer any questions the
Mayor and City Council may have in reference to the Citizen Corps Council and Community
Emergency Response Team program.
S: \ OFFSITE\ FIPd-2~ CouncilMemos~ CitizenC orps.doc
RESOLUTION 03-
A RESOLUTION FOR THE CITY OF ELK RIVER
A RESOLUTION IN SUPPORT OF THE CITY OF ELK RIVER
CITIZEN CORPS COUNCIL
WHEREAS,
We have all experienced many changes as a nation since September 11,
2001 and we are now more aware of our vulnerability, more appreciative
of the freedoms we are protecting, and more understanding that we have
a personal responsibility for the safety of our families, our neighbors, and
our communities; and
WHEREAS,
In his State of the Union address, President Bush called on all Americans
to serve their country for the equivalent of two years of their lives - the
equivalent of 4,000 hours - to the service of others by answering the call
to strengthen and expand service opportunities to protect our homeland,
to support our communities, and to extend American compassion around
the world; and
WHEREAS,
By working closely with Elk River Emergency Management, Sherburne
County Emergency Management, Elk River Police, and Elk River EMS we
will be able to help our citizens respond to the President's call; and
WHEREAS,
We need to reach out to volunteers within our community; and to our
corporate citizens as well, in order to have a successful Elk River Citizen
Corps Council; and
NOW, THEREFORE BE IT RESOLVED, the Mayor and City Council establish the
City of Elk River Citizen Corp Council as an important contribution to our community and
its residents. Together we can make Elk River one of the safest communities in the State
of Minnesota.
Passed and adopted by the City Council of the City of Elk River this 27th day of January,
2003.
ATTEST:
Stephanie A. Klinzing, Mayor
Sandra A. Peine, City Clerk
S:~ADMI N\Resolutions\2003 Resolutions\Unapproved\CitizenCorps.DOC
About CERT...
The Federal Emergency Management
Agency, using the model created by the
Los Angeles City Fire Department, began
promoting nationwide use of the
Community Emergency Response Team
(CERT) concept in 1994. Since then,
CERTs have been established in
hundreds of communities.
CERT training promotes a partnering
effort between emergency services and
the people that they serve. The goal is for
emergency personnel to train members of
neighborhoods, community
organizations, or workplaces in basic
response skills. CERT members are then
integrated into the emergency response
capability for their area.
If a disastrous event overwhelms or
delays the community's professional
response, CERT members can assist
others by applying the basic response and
organizational skills that they learned
during training. These skills can help save
and sustain lives following a disaster until
help arrives. CERT skills also apply to
daily emergencies.
CERT members maintain and refine their
skills by participating in exercises and activi-
ties. They can attend supplemental training
opportunities offered by the sponsoring
agency and others that further their skills
base. Finally, CERT members can volunteer
for projects that improve community emer-
gency preparedness.
CERT Training will teach
participants to:
1. Describe the types of hazards most likely to
affect their homes and communities.
2. Describe the function of CERT and their
roles in immediate response.
3. Take steps to prepare themselves for a dis-
aster.
Identify and reduce potential fire hazards in
their homes and workplaces.
Work as a team to apply basic fire suppres-
sion strategies, resources, and safety meas-
ures to extinguish a burning liquid.
Apply techniques for opening airways, con-
trolling bleeding, and treating shock.
Conduct triage under simulated conditions.
Perform head-to-toe assessments.
9. Select and set up a treatment area.
10. Employ basic treatments for various
wounds.
11. Identify planning and size-up require-
ments for potential search and rescue
situations.
12. Describe the most common techniques
for searching a structure.
13. Use safe techniques for debris removal
and victim extrication.
14. Describe ways to protect rescuers dur-
ing search and rescue.
Target Audience
Neighborhoods
· Businesses
· Communities of Faith
· Scouting Organizations
· School Staff/Students
· Clubs/Organizations
· Amateur Radio Emergency Services
CERT Training is designed
to cover the following:
Session I: Disaster Preparedness
For more information about education and
training opportunities, contact your local
Emergency Manager.
Session II:
Session III:
Session IV:
Session V:
Fire Suppression
Disaster Medical
Operations-Triage and
Treating Life Threatening
Injuries
Disaster Medical
0t t,
citizen oorps
I~EMA Training for Local
Community Preparedness
Each
to
.~s about 3 hours
'~Ve u~ll find ways to train and mobi/ige mom vohmteers to
he~ ,~hen resc, e and health eme~gena'es arise."
President George W. Bush
MA
http://vox-w.trainin~, fema.~ov/emiweb/cer t/
citizen~corps
THE WHITE HOUSE
WASHINGTON
April 4, 2002
Dear Fellow Americans:
Americans are responding to the evil and horror of the terrorist attacks of September 11 with a renewed
commitment to doing good. In communities around the country people are serving others in countless
ways, from helping their local fire department, to volunteering with the local Red Cross, to joining a
neighborhood or community watch program.
To capture the spirit of service that has emerged throughout our communities, we launched the USA
Freedom Corps initiative earlier this year. As part of that initiative, we created Citizen Corps to help
coordinate volunteer activities that will make our communities safer, stronger, and better prepared to
respond to any emergency situation.
Our local mayors, council members, and county commissioners know best what risks their communities
face. They also know how best to use the talents and the time of their citizens to prevent, prepare for, and
respond to those risks. Because every community is different, we are asking cities and counties across the
country to create Citizen Corps Councils of their own design, bringing together first responders, volunteer
organizations, law enforcement agencies, and community-serving institutions, such as schools, hospitals,
and houses of worship.
Some Citizen Corps Councils will feature local activities that reflect new and existing national programs
such as Neighborhood Watch, Community Emergency Response Teams, Terrorism Information Protection
System, Volunteers in Police Service, and the Medical Reserve Corps. Some will include local programs
that involve partnerships with law enforcement agencies, hospitals, first responders, and schools.
What all Citizen Corps Councils will have in common is that our local leaders will be working to expand
opportunities for their community members to engage in volunteer service that will support emergency
preparation, prevention, and response. This guide offers a suggested framework for community activity
that will allow local government leaders to begin their own Citizen Corps Council and activities.
Together, we can protect our communities and make them places where responsibility and service are
reflected in the good we do for others.
Thank you for your service,
Citizen Corps
A Guide for Local Officials
EXECUTIVE SUMMARY
II
III
CITIZEN CORPS
* Overview
* Components of Citizen Corps
* Benefits to your Community
CITIZEN CORPS COUNCILS
* Organizing a Citizen Corps Council
* The Importance of Leadership
* Responsibilities of the
Citizen Corps Council
* Liability Issues
GETTING STARTED
* Initial Meetings
* Developing a Citizens Corps
Action Plan
* Linking Local Activities with the
National Effort
* Information Sharing
* National Citizen Corps Programs in
Your Community
IV AVAILABLE RESOURCES
V
COMMUNICATING SUCCESS
GOVERNMENT ROLES
* Federal Government
* State Government
vii CONCLUSION
APPENDICES
^. Citizen Corps-Related Websites
B. Potential Resources for Citizen
Corps Councils
c. Opportunities for Citizen
Corps Volunteers
D. Fact Sheets on National Citizen
Corps Programs
the terrorist attacks of September 11, 2001, Americans have acted with courage, compas-
and unity. To capture this spirit and to foster an American culture of service, citizenship, and
~onsibility, President George W. Bush has called upon all Americans to dedicate at least two years
'their lives the equivalent of 4,000 hours in service to others. He launched the USA Freedom
Corps initiative to inspire and enable all Americans to find ways to serve their community, their coun-
try, or the world.
Citizen Corps is the component of USA Freedom Corps that creates opportunities for individuals
to volunteer ro help their communities prepare for and respond to emergencies by bringing together
local leaders, citizen volunteers and the network of first respondcr organizations, such as fire depart-
ments, police departments and emergency medical personnel. The goal is ro have all citizens partici-
pate in making their communities safer, stronger, and better prepared for preventing and handling
threats of terrorism, crime, and disasters of all kinds.
CITIZEN COILPS LEADEILSHIP
The Citizen Corps effort will be coordinated at the
local level by Citizen Corps Councils, or a similar
coordinating body, which will bring together leaders
from the relevant sectors of your community. The
purpose of the council is to have all decision makers
at the table to manage existing volunteer resources,
to leverage mutually supportive endeavors among
the represented groups, and to direct the
overall local plans to implement Citizen Corps
in the community.
At the state level, all Governors have appointed a
state coordinator for Citizen Corps to facilitate this
locally driven initiative. The state coordinator will
work closely with the local governments, other state
organizations, the Federal Emergency Management
Agency (FEMA), the Department of lustice (DOI),
the Department of Health and Human Services
(HHS), and other federal agencies to implement a
successful Citizen Corps program for the state.
Key state responsibilities include: identifying
needs and developing a statewide strategy fbr
increasing the first responder and volunteer col-
laboration; developing statewide marketing
strategies; matching Citizen Corps training needs
with other major state training initiatives; reporting
statewide accomplishments; and ensuring that
Citizen Corps communities receive considerations
for relevant grant funding administered by the state.
President Bush has requested more than $230 mil-
lion from Congress in Fiscal Year 2003 to support
and expand Citizen Corps initiatives. This amount
includes funds to support the five national Citizen
Corps programs, including nationwide training and
grants to communities through the state to support
local activities that foster preparedness programs and
partnerships between the first responder organizations
and the volunteers.
CITIZEN CORPS PROGRAMS
Citizen Corps programs build on the successful
efforts that are in place in many communities around
the country to prevent crime and respond to
emergencies. Programs that started through local
innovation are the fbundation for Citizen Corps and
this national approach to citizen participation in
community safety.
Currently three federal agencies, FEMA, DOI, and
HHS, administer five programs that are being
promoted at the national level as part of Citizen
Corps. These programs will be implemented
nationwide by fall 2002. FEMA coordinates the
overall effort of helping communities establish local
Citizen Corps programs.
The five national Citizen Corps programs are:
~k The Neighborhood Watch Program, funded by
the Department of Justice (DOJ) and administered by
the National Sheriffs' Association, has been reinvigorated
to increase the number of groups involved in crime pre-
vention and homeland security and preparedness efforts.
The goal is to double the number of groups participating
in Neighborhood Watch by 2004. Additional informa-
tion about registering a watch group or obtaining
resources to support Neighborhood Watch efforts is
available www. usaonwatch.org.
~k FEMA's Community Emergency Response
Team (CERT) program provides training in emergency
preparedness and in basic response techniques to local
trainers who in turn train citizens, enabling them to take
a more active role in personal and public safety. The
goal is to triple the number of citizens who are CERT
trained, increasing the number nationwide to 600,000
by 2004. Additional information on CEtI.T is available
at www. training, fema.gov/emiweb/cert.
~k Volunteers in Police Service (VIPS)is a pro-
gram administered by DOl. The program, which was
launched nationwide in spring 2002, provides training
fbr volunteers to perform administrative and non-inter-
vention policing activities to free up law enforcement
professionals for frontline duty. Additional information
is available at www. policevolunteers.org.
· HHS will administer a community-based
Medical Reserve Corps that will be launched in fall
2002. Through this program, currently practicing
and retired volunteers trained in healthcare will be
able to assist during large-scale emergencies and will
augment the emergency medical response community.
Medical Reserve Corps volunteers can also play a
productive role in meeting pressing but non-emergency
public health needs of the community throughout
the year. Additional information is available at
www. medicalreservecorps.gov.
~k Terrorism Information and Prevention
System (Operation TIPS), under development by
DOJ, Operation TIPS would provide a hotline and
referral system for workers in the trucking, shipping,
maritime, and mass transit industries to report suspi-
cious, and potentially terrorism-related, activities occur-
ing in public areas to local, state, and federal law
enforcement. The initiafive's design is based on existing
programs, such as Highway Watch and Coast Watch,
that allow truckers and ship captains to report danger-
ous conditions along their routes.
There are also many other opportunities fbr
participating in Citizen Corps. There is a vast array of
educational and volunteer activities already underway
across the country that fbcus on making communities
safer, stronger, and better prepared. These activities
are also part of Citizen Corps.
LOCAL GOVERNMENT IMPLEMENTATION
Citizen Corps is designed to be tailored to each
community and will be managed at the local level by
Citizen Corps Councils, or a similar entity,
comprised of leaders from: emergency management
and the first responder community; volunteer,
community service, faith- and community-based
organizations; educational institutions; medical
facilities; business and industry; and the community's
neighborhood networks.
Each community that is implementing Citizen
Corps should consider creating a Citizen Corps
Council. This guide will help your community join
the many others across the country that have already
started Citizen Corps Councils in order to be
prepared to fully implement the Citizen Corps
programs in their communities.
The primary objectives of the councils are to:
~k Match the needs of first responders with the
skills and abilities of volunteers to make their families,
their homes, and their communities safer from the
threats of terrorism, crime, and disasters.
~k Educate the public on safety, help citizens take
an active role in protecting themselves from harm, and
teach citizens what to do in the event of a crisis.
~ Spearhead efforts to offer citizens new and
existing volunteer opportunities, educational informa-
tion, and training courses to address crime, terrorism,
and natural disaster risks.
_Executiv_e_Sum.marLy_~m~ed)
~ Promote all Citizen Corps programs and activities
across the community.
· Capture innovative practices and report
accomplishments that can be replicated in other
communities nationwide.
~ Survey the community to assess increased
awareness and Citizen Corps participation.
Creating a new organization to start Citizen Corps is
not required. If your community already has a strong
team that brings together all sectors of your commu-
nity, including first responders and volunteer groups,
you may want to ask this group to take on the
responsibility of promoting Citizen Corps and to
acknowledge this group as affiliated with Citizen
Corps. You are strongly encouraged to leverage exist-
ing resources and build on current successful pro-
grams whenever possible.
BENEFITS TO THE COMMUNITY
Major disasters in a community can overload the
capability of first responders, especially during the
first 12 to 72 hours of the response. Having citizens
who are better prepared to take care of themselves
and others during times of crisis ,vill allow first
responders to focus their efforts on the most critical,
life-threatening situations.
In addition, there are many tasks that a well-trained
and organized group of volunteers could perform on
an ongoing basis that would free up sworn officers,
licensed health professionals, and professional
firefighters so that they could focus more on
immediate emergency response needs and less on the
routine or administrative aspects of their
responsibilities. Successful models of such activity
exist throughout the country and are primed to be
taken nationwide.
Citizen Corps will help citizens take a more active
role in crime prevention, risk reduction, and
emergency preparedness. It will bring together all
sectors of the community involved in first responder
issues and will enable them to establish ongoing
working relationships and to work together in times
of crisis. As a component of President Bush's call to
service, Citizen Corps will also help build a
community's sense of pride and cohesion..
OVERVIEW
During his 2002 State of the Union address, President
W. Bush called upon every American to
at least two years of their lives - the equivalent
000 hours - to the service of others. Through the
USA Freedom Corps, he wants to help every
~erican answer that call to service by strengthening
~anding service opportunities to protect our
to support our communities, and to extend
compassion around the world.
by the Federal Emergency Management
(FEMA), Citizen Corps is the component of
USA Freedom Corps that focuses on opporttmities
!people across the country to participate in a range
to make their families, homes, and
safer from the threats of terrorism, crime,
[ disasters of all kinds. Citizen Corps also brings
a community's first responders, firefighters,
health care providers, law enfbrcement, and
managers with its volunteer resources.
Corps will help people across America take a
role in crime prevention, support the
medical community, and be better trained
of emergency preparedness and
response activities. The events of this past
motivated many Americans to want to help
and to strengthen their communities.
>s offers the means for citizens to help
communities safer, stronger, and better
and to answer the President's call to service.
OF CITIZEN CORPS
Corps effort will be coordinated at the
by Citizen Corps Councils, or a similar
body, which will bring together leaders
relevant sectors of your community. The
Council is to have all decision makers
to manage existing volunteer resources,
mutually supportive endeavors among the
groups, and to direct the overall local
Citizen Corps in the community.
of the Citizen Corps Councils
Section II.
Current National Programs
Currently, there are five federal programs that are
being promoted at the national level to be
implemented locally as part of Citizen Corps. The
long-term goal is to have every community
implement all five programs:
~¢ The Neighborhood Watch Program, funded by
the Department of j'ustice (DOJ) and administered by
the National Sheriffs' Association, has been reinvigorated
to increase the number of groups involved in crime pre-
vention and homeland security and preparedness efforts.
The goal is to double the number of groups participating
in Neighborhood Watch by 2004. Additional informa-
tion about registering a watch group or obtaining
resources to support Neighborhood Watch efforts is
available at www. usaonwatch.org.
~ FEMA's Community Emergency Response
Team (CERT) program provides training in emer-
gency preparedness and in basic response techniques
to local trainers who in turn train citizens, enabling
them to take a more active role in personal and public
safety. The goal is to triple the number of citizens
who are CERT trained, increasing the number
nationwide to 600,000 by 2004. Additional informa-
tion on CERT is available at
wwvw. training.fema.gov/EMIWeb/cert.
~k The Volunteers in Police Service (VIPS) is a pro-
gram administered by DOl. The program, which was
launched nationwide in spring 2002, provides train-
ing for volunteers to perform administrative and non-
intervention policing activities to free up law enforce-
ment professionals for fronfline duty. Additional
information is available at www. policevolunteers.org.
· The Department of Health and Human Services
(HHS) will administer a community-based Medical
Reserve Corps that will be launched in fall 2002.
Through this program, currently practicing and
retired volunteers trained in medicine will be able
to assist during large-scale emergencies and will
augment the emergency medical response community.
Medical Reserve Corps volunteers can also play a
productive role in meeting pressing but non-
emergency public health needs of the community
throughout the year. Additional information is
available at www. medicalreservecorps.gov.
* Terrorism Information and Prevention System
(Operation TIPS), under development by DO~,
Operation TIPS would provide a hodine and referral
system for workers in the trucking, shipping, maritime,
and mass transit industries to report suspicious, and
potentially terrorism-related, activities occuring in public
areas to local, state, and federal law enforcement. The
initiadve's design is based on existing programs, such as
Highway Watch and Coast Watch, that allow truckers
and ship captains to report dangerous conditions along
their routes.
Additional Citizen Corps resources include:
Y¢ Are You Ready? A Guide to Citizen
Preparedness, produced by FEMA, this guide pro-
vides comprehensive practical information on how
your family can prepare for any disaster. It includeds
up-to-date hazard specific safety alps, including natu-
ral and technological disasters, and newly updated
information on terrorism. Are Tou Ready? is available
on the Citizen Corps website, www. cifizencorps.gov.
~ The Citizens' Preparedness Guidebook,
produced by the Nafionai Crime Prevention Council
(NCPC) with support from DOI, provides current
crime and disaster preparedness techniques, as well as
the latest information on terrorism, to give Americans
guidance on how to prepare in our homes, neighbor-
hoods, at work, at the airport, in places of worship,
and in public spaces. The guide is available on the
Citizen Corps website www. cifizencorps.gov or by
calling NCPC at 1-800-WE-PREVENT
(1-800-937-7383).
* Appendix A provides the website address of other
federal agencies and organizations that have useful.
information relating to the Citizen Corps mission.
Other Activities
There are many other opportunities for participating
in Citizen Corps. There is a vast array of educational
and volunteer activities already underway across the
country that focus on making communities safer,
stronger, and better prepared. They can be either
interest-based programs or broad, community-wide
initiatives. If your community participates in such
activities, you may choose to integrate these efforts
into the local Citizen Corps fight away. Examples
could include:
~g Local activities that are similar to Neighborhood
Watch, CERT, or VIPS, but may have different
names in your community;
~ Family preparedness materials being taught and
distributed in neighborhoods, in the workplace, and
throughout the school system;
~ Community, faith-based, and youth programs
that establish neighborhood support networks and
disseminate disaster preparedness educational materials
and preparedness kits to disadvantaged, elderly,
non-English speaking, and persons with disabilities;
~ Programs that involve volunteer medical profes-
sionals in an organized response to emergencies, such
as those administered by the American Red Cross;
~ Volunteer amateur radio operators serving as
reserve communications experts in times of crisis;
~ Volunteer engineers and engineering students
performing structural analysis on critical infrastructure,
lifelines, schools, and at-risk buildings;
~ Programs for volunteers to participate in projects
to reduce the damage to schools, hospitals, and
other public buildings from known hazards in your
area, such as floods, tornados, earthquakes, and
hurricanes;
~g Community and family disaster preparedness
efforts conducted by established volunteer groups
such as local Voluntary Organizations Active in
Disaster (VOAD) and Volunteer Centers, or commu-
nity service organizations, churches and faith-based
organizations already active in your .community;
~ Volunteer fire departments and emergency
medical teams;
~ Programs supported by the local Chamber of
Commerce to train business owners and employees on
disaster preparedness and emergency response measures;
· High schools and college community service
groups that promote Citizen Corps principles; and
~ Volunteer participation in developing a commu-
nity communications system for the color-coded
Homeland Security Advisory System.
Every community is different. Citizen Corps calls
on your community's creativity and inventiveness
to develop other programs or activities that work
in your area and that encompass all sectors of
your community. Successful programs or
approaches to citizen participation that start in
one community can spread nationwide through
the Citizen Corps network.
BENEFITS TO YOUR COMMUNITY
Securing our safety and freedom requires that we all
work together. Every American has a critical role to
play. Major disasters in a community can overload the
capability of first responders, especially during the first
critical 12 to 72 hours of the event. Citizen Corps will
provide the community with a well-trained, readily
available pool of local people who know their
community and who can help during this critical time
when outside assistance may have not yet arrived.
On a day-to-day basis, your council will help citizens
take a more active role in crime prevention, risk
reduction, emergency preparedness, and public health
issues. Citizen Corps Councils and the programs they
oversee will make your community a safer, better
place to live. Specific benefits include:
~ Supplementing a community's professional
police, fire, emergency management, public health,
and public safety capabilities where appropriate, espe-
cially in times of emergency;
~g Giving the residents of your community a greater
sense of security, responsibility, and personal control;
· Showcasing your community's efforts in crime
prevention, public health and safety, emergency med-
ical response, risk reduction and mitigation practices,
emergency preparedness, and emergency response as
part of the national Citizen Corps initiatiVe;
$: Bringing together the volunteer and the first
respondcr communities to promote thc concept that
everyone has a role in making their community safer,
stronger, and better prepared;
8 Demonstrating your leadership and your personal
commitment to the safety of your community;
· Building community pride and patriotism; and
· Preparing us all for the vital role of caring for
ourselves and others in times of crisis. ·
OB. GANIZING A CITIZEN COP, PS COUNCIL
Communities all across America already embrace
the principles of Citizen Corps. There are many
elected officials, business leaders, and involved
citizens already doing their part to make their
community a great place to live. Many communities
also already have an organization that promotes
public health and safety, disaster preparedness, and
crime prevention in the community. No doubt,
there is a strong base already involved in this effort
in your own community. These activities are at the
heart of Citizen Corps.
The Citizen Corps Councils will bring together
leaders from the relevant sectors of your community
to coordinate the Citizen Corps effort. The purpose
of the council is to have all decision makers at the
table to manage existing volunteer resources, to
leverage mutually supportive endeavors among the
represented groups, and to direct the overall local
plans to implement Citizen Corps in the community.
Each community should have only one group that
has the lead role in implementing Citizen Corps.
Each community and region will have to determine
its geographic boundaries and its own membership.
Suggested membership of the Citizen Corps Council,
or similar entity, includes the following:
~ Leadership from elected officials, such as the
mayor, city council members, county commissioners,
or the tribal government leaders;
~ Leadership from emergency management and
from the first responder community: law enforce-
ment, fire, and emergency medical services, and
health care providers;
:~ Leadership from volunteer, community service,
and faith-based groups, including a local VOAD
group and Volunteer Center, if you have one;
~ Leadership from any existing community sub-
structure, such as advisory neighborhood commissions,
wards, voting districts, census tracts, water and sewer
districts, or other groups that represent a large cross-
section of the community; and
~ Leadership from major industries or other groups
in the area, such as community leaders from educa-
tional institutions and school boards, the business
community, environmental and transportation
groups, including airports, and utility providers.
Other representatives could be from specific segments
of the community, such as the elderly, minority popula-
tions, non-English speakers, and local media executives.
The primary qualification to participating on the coun-
cil is making a commitment to educate the public on
safety, to help citizens take an active role in protecting
themselves fi:om harm, to teach citizens what to do in
the event of a crisis, and to expand volunteer opportu-
nities that will make thc community safer. '
You do not need to create a new organization to start
Citizen Corps. Leveraging existing resources is strongly
encouraged. If your community already has a strong
team that brings together all sectors of your community,
including first responders and volunteer groups, you
may want to ask this group to take on the responsibility
of promoting Citizen Corps and to acknowledge this
group as atTxliated with Citizen Corps.
There may be an existing group in your community
that includes many of the appropriate participants,
such as local emergency planning committees, that
could take the lead in joining with additional rele-
vant parties to implement Citizen Corps.
There are a number of national organizations, such as the
American Red Cross and the Salvation Army, that could
be key participants in your local management structure.
If your community does not have local representation of
these groups, you may want to contact the national
organization to sec how you can start a local affiliate.
The purpose of the Citizen Corps Council, or similar
coordinating group, is to develop a systematic,
efficient, and effective method for providing public
However you choose to establish the local manage-
ment structure, this group should be charged with
managing all aspects of Citizen Corps at the local
level and with bringing Citizen Corps programs and
principles to residents of the community.
education and training opportunities, stimulating
wide-spread participation, and organizing volunteer
programs to increase the safety of your community.
Having duplicative efforts or competing entities is
not productive.
Depending on the size of your community, you may
need to have a steering committee within the Citizen
Corps Council and subcommittees to focus on partic-
ular efforts. Subcommittees could be assigned a par-
ticular function, such as marketing and communica-
tions, or a particular focus, such as K-12 education
on emergency preparedness.
THE IMPORTANCE OF LEADEIhSHIP
Leadership within thc council is critical for success. This
leader could be an elected community official, an execu-
tive with one of your community's major employers, the
head of your community's economic development
group, or a leader t~om the volunteer commtmity.
Because of the first rcsponder's role in the event of an
!'emergency, it is suggested that first responder represcnta-
take thc lead role for the council.
most important qualifications for the leader of the
the ability to motivate team members to
collective goal of making your community a
to live, work, and play and of providing
· ' for all citizens to participate; and a eom-
to broad community representation. If the
official is not the operational leader of the
it will be critical that he or she provide clear and
support ro the council through public endorse-
be kept informed of council activities.
ILITIES OF THE
CoRPs COUNCIL
this initiative provides tremendous flexibility
to implement Citizen Corps in a way that
your community, some general
~onsibilities of the local organizing group include:
Creating an action plan to involve the community
preparedness, and response activities
[ to mobilize the community in a large-scale event;
ways in which the community's volunteer
can help meet the needs of its first responders;
~ Working with existing neighborhood leaders, or
creating a neighborhood leadership structure, to
design a systematic approach to educate the public
and encourage Citizen Corps participation through-
out the community;
* Spearheading efforts to offer citizens new and
existing volunteer opportunities, educational informa-
tion, and training courses to address crime, terrorism,
public health issues, and natural disaster risks;
~: Recognizing all activities that promote preven-
tion, preparedness and response training as a part of
Citizen Corps and encouraging new endeavors;
~ Organizing special projects and community
events to promote Citizen Corps activities and
recruiting volunteers to participate;
~ Fostering a spirit of mutual support by working
with Citizen Corps Councils in neighboring commu-
nities and jurisdictions to be able to share resources
in times of need;
~ Capturing innovative practices and reporting
accomplishments to the state coordinator for Citizen
Corps; and
~ Surveying your community to assess increased
awareness and Citizen Corps participation.
LIABILITY ISSUES
Councils should consult with a local attorney
regarding any risks or liabilities that might arise from
its activities· Most local bar associations encourage
members to provide pro bono (free of charge)
services to worthwhile causes. A council's potential
exposure to liability for acts or omissions of its staff
or volunteers will vary from state to state·
Individuals who participate in council activities
should be advised of their potential risks of liability
under state law as well. Some volunteer activities may
be covered by so-called Good Samaritan laws in the
various states, these laws protect volunteers who
render assistance in limited circumstances. Councils
may consider obtaining release from liability and
similar instruments if the local counsel deems it
necessary. A compendium of state liability laws is
available at www. citizencorps.gov/ccorps.·
INITIAL MEETINGS
Creating a Citizen Corps Council or asking an
existing organizing group to expand their mission
and take on this responsibility is an easy first step to
making Citizen Corps an active part of your
community. You may want to hold one or more
brainstorming sessions, where council members can
collectively identify goals for your community and
develop a better understanding of the risks your
community faces. Topics that the Citizen Corps
Council might address can include:
· Educating council members on the roles, respon-
sibilities, and practices of the first responders, volun-
teer organizations, and any existing neighborhood
organizational structure in the community;
~g Identifying the existing activities and resources within
your commtmity that support Citizen Corps principles;
· Identifying volunteer groups and opportunities
within your community that could assist in reducing risk
or that could supplement resources in an emergency;
~ Creating a menu of volunteer opportunities in
which community residents could easily participate or
partnering with the local Volunteer Center, if you
have one, to design volunteer recruitment strategies;
~ Assessing resources within your community that
could be drawn on to support volunteerism and pub-
lic education in your community;
~g Identifying possible resources to support Citizen
Corps, including local private sector support and contri-
butions from foundations and non-profit organizations;
$: Discussing opportunities to build public aware-
ness and to educate the community about Citizen
Corps opportunities within your community; and
· Developing a wish list of additional resources
that your community might need to support a com-
prehensive Citizen Corps effort.
DEVELOPING A CITIZEN CORPS
ACTION PLAN
As you begin to assess your needs and resources, you
should work toward developing a clear mission
statement and an action plan. Your Citizen Corps
Council action plan could include short and long-term
goals, a community communication system for
emergency warn/ngs, and a community mobilization plan
with a specific plan outlining how to meet these goals.
Short-term goals could include having working
smoke alarms and emergency kits in every household
by the time school starts again in the fall, having
each business in the community practice their
evacuation plans within a month, training all senior
high school students in cardiopulmonary
resuscitation (CPR), or having Neighborhood Watch
groups in all neighborhoods of the community. You
may also want to target specific groups within your
community, such as people living in high-risk areas,
the youth population, and Americans with disabilities
or disadvantaged populations.
It will be important for you to set meaningful,
attainable goals, to make them public, to meet them,
and then to recognize and celebrate your success.
LINKING LOCAL ACTIVITIES WITH
THE NATIONAL EFFORT
It will also be important for you to link local activities
to the national effort. Although you may have an
existing organization take on this responsibility and
not create a new Citizen Corps Council, it is critical
that all activities at the local level that encompass
citizen participation in emergency preparedness,
response capability training, crime prevention, and
skill-based volunteer programs related to community
safety be identified with Citizen Corps.
A great way to get started is to have a public event to
recognize the activities that volunteers, first
responders, and residents in your community are
already doing that relate to Citizen Corps. Explain
that there is a new national initiative to link all these
activities and to introduce other activities to promote
personal and community safety. Make a commitment
to help each resident in the community participate in
Citizen Corps. Citizen participation can include:
· Becoming better prepared and taking measures
to reduce risk within their home, such as putting
together a family emergency preparedness plan and
kit, installing smoke detectors or elevating electrical
appliances above flood stage, securing free standing
shelving to a wall or strapping down a water heater;
~ Being a part of a Neighborhood Watch
Program group;
~ Becoming a volunteer firefighter or emergency
medical technician;
~ Volunteering their particular skills to help with
community risk assessments; and
~ Volunteering with community organizations
already active in disaster preparedness and response.
The goal is to include everyone in your community.
One of your first steps to support Citizen Corps is to
promote the initiative and to expand the range of
opportunities available to the residents of your
community. Other opportunities for Citizen Corps
volunteers are listed in Appendix C.
There is no standard way to approach promoting
your local efforts; each community is encouraged to
be creative and to use the Citizen Corps message to
promote participation. Your community may host
community-wide Citizen Corps community
preparedness days to challenge everyone in thc
community to put together a home emergency
preparedness kit. Another may put thc Citizen Corps
logo on appropriate local websites. Another may use
the local media outlets to promote local Citizen
Corps activities and to educate the public. Another
may focus on the school system to disseminate
information. And some communities will do all of
these and more.
INFORMATION SHARING
A critical part of making Citizen Corps a success is
building a network of communities that are
committed to engaging their citizens in making their
neighborhoods safer, stronger, and better prepared
for all situations. To facilitate this network, FEMA
maintains a web-based directory of Citizen Corps
Councils. Through this directory you will be able to
contact other Citizen Corps Councils throughout the
nation and have 'a direct exchange of information
with your counterparts. This directory will also
enable your state and federal partners to contact you
with updated information as the programs evolve
nationally and to collect innovative local practices for
national promotion.
As soon as you have designated a group to
coordinate Citizen Corps in your community,
please log on to www. citizencorps.gov/ccorps and
register your 'Citizen Corps Council contact
information by clicking on the registration link. In
providing this information to FEMA, you will be
agreeing to be part of a list to be shared with other
community leaders working to create Citizen Corps
in their community.
NATIONAL CITIZEN CORPS PROGIhSMS
IN YOUR COMMUNITY
The current five federal Citizen Corps programs will
be implemented nationwide by fall 2002.
Right now, every community can start Neighborhood
Watch groups. Guidance on how to begin is available
from your local sheriff's department, your local
police department, or from the National Sheriffs'
Association. (Visit the National Sheriffs' Association
at www. usaonwatch.org for more information.) A
strong network of Neighborhood Watch groups can
also serve as a delivery system for other Citizen Corps
materials, such as emergency communications,
Community Emergency Response Team training, or a
family preparedness checklist.
FEMA's Are You Ready? A Guide to Citizen
Preparedness provides practical information on how
your family can prepare for any disaster. Available on
the Citizen Corps website, www. citizencorps.gov, this
guide can be used to help everyone in your
community be better prepared.
The Community Emergency Response Team training
program is a 20-hour course, typically conducted
over a seven-week period. Training sessions cover
disaster preparedness, fire suppression, basic disaster
medical services, light search and rescue, team
organization, and a module on protection against
terrorist threats.
The training also includes a disaster simulation in
which participants practice skills that they learned
throughout the course. Your local fire and
emergency medical services departments (EMS)
may have a key role in bringing CERT to your
community. Many states already have experienced
CERT trainers who could come to your community
and provide training. Soon, every state will have
this capability.
VIPS was launched nationwide in May 2002 and
examples of best practices are available at
www. policevolunteers.org. The Medical Reserve
Corps guidance will be launched nationwide in falll
2002. Operation TIPS is in development. ·
:ortunately, implementing Citizen Corps in your
:ommunity can be accomplished with resources
you may already have available. Volunteer
in your community and your Volunteer
if you have one, can help you better direct
:eer interest to Citizen Corps activities. There
many low-cost ways fbr local businesses to
)ate; by donating the cost of a publication,
a Citizen Corps volunteer fair, by
training for employees or neighborhood
and by practicing emergency preparedness
for the business. The federal and state
ents will provide training materials and
ical assistance to help you get started and to
you sustain the momentum.
~Corporation for National and Community
(CNCS), a federal agency that operates
service programs, may make available to
Corps Councils volunteers that participate
ps, Senior Corps, and Learn and Serve
programs. Many of these participants are
active in disaster-related programs with
agencies. Volunteers could serve to
· 'es establish a training and
delivery system in neighborhoods,
and businesses, and could help with family
and crime prevention initiatives in the
or across a region.
Volunteer support and participation in Citizen
Corps can come from a variety of sources.
Encourage your council members to be creative
when thinking about potential resources that exist
throughout the community. Appendix A is a list of
government, emergency management, and first
responder community websites that may be helpful
to you as you expand your volunteer base. Appendix
B includes a list of questions to help your council
identify possible resources, including people,
materials, and financial.
President Bush has requested more than $230
million from Congress in Fiscal Year 2003 to
support and expand Citizen Corps initiatives. This
amount includes funds for FEMA, DOJ, and HHS
to support the five national Citizen Corps programs,
including nationwide CERT training, and grants to
communities through the state to support local
activities that foster preparedness programs and
partnerships between the first responder
organizations and the volunteers. ·
Communicating success is a key element of sustaining
momentum. It is important to share your success
with the residents of your community as well as with
your state and federal partners. By sharing ideas and
practices that work in one community, similar actions
can be embraced by other communities and can
inspire further creativity.
Developing a strong Citizen Corps Council will
require significant proactive communication with
residents of your community. Identifying creative
ways to get the message out about opportunities
available through Citizen Corps, as well as calling
your citizens to action and communicating
success, will require an ongoing communications
strategy that can include media coverage, events,
and presentations.
You may want to consider forming a communications
committee within your council that includes local
media representatives, public relations and marketing
executives,.and talented spokespersons who will help
you to effectively recruit and educate the members of
your community.
The communications committee may want
to consider:
~ Developing a presentation about Citizen Corps
in your community that can be shared at meetings
held by groups within your community. Once a
presentation has been developed, council members
can fan out to present Citizen Corps to community
groups, local parent/teacher associations, volunteer
clubs and other groups that are interested in
Citizen Corps.
~ Planning a media outreach strategy that will tap
into and develop relationships with your community's
local media to educate them on Citizen Corps. Media
opportunities might include interviews with partici-
pants active in Neighborhood Watch, coverage of
your local government's proclamation of Citizen
Corps week, letters to the editor, or meeting with the
editorial board about Citizen Corps. Local media
could also sponsor a regular newspaper or television
spot to feature volunteer opportunities and Citizen
Corps activities/success stories.
~ Designating contacts for speaking to the media
and working with these contacts to develop a consis-
tent message for promoting Citizen Corps within
your community.
~ Incorporating Citizen Corps into newsletters and
other publications developed by your community's
local government, Chamber of Commerce, or neigh-
borhood associations.
~ Planning a community Citizen Corps fair to bring
together specific volunteer opportunities in your com-
munity with citizens interested in contributing. By
inviting a local radio station to sponsor it, they could
also provide public service announcements in advance
to promote the fair and broadcasting live from the fair
on the day of the event. Your local Volunteer Center
may be able to help arrange such an event.
~ Contacting members of Congress and their local
staff to help promote Citizen Corps activities within
your community.
You may also want to create a recognition committee
to provide support and recognition to Citizen Corps
volunteers. Your local Volunteer Center can assist you
with ideas for appropriate public recognition. ·
)ERAL GOVERNMENT
Corps is a vital component of President
new USA Freedom Corps initiative, through
he wants to inspire every American to answer
call to service and to strengthen and expand
opportunities to protect our homeland, to
,orr our communities, and to extend American
.assion around the world. President Bush will
to echo his call to service and encourage
icans to serve their communities through
Corps.
aspects of the federal government role
;itizen Corps will include:
Promoting Citizen Corps at the national level and
a national message, a logo, and a brand;
g state and community participation,
progress, recognizing accomplishments,
opportunities for mentoring and shar-
and resources;
g accurate information and developing
standards and training materials for Citizen
activities;
g train-the-trainers courses to develop
itraining capabilities and providing on-line edu-
opportunities, as appropriate;
identify volunteer programs and inifia-
that support the goals of Citizen Corps;
secure national partnerships to promote
Corps throughout the country; and
financial incentives and fie-ins with
federal programs to encourage local govern-
'participation in Citizen Corps.
national level, Citizen Corps is coordinated
in collaboration with DOJ, and HHS and
by CNCS. In addition, FEMA is
:with other federal agencies, national
organizations, and representatives from
~onders associations. FEMA's regional offices
with states and communities to help make
Corps a success.
STATE GOVERNMENT
The responsibilities of state governments mirror
those of the federal government and include the
mission to encourage every community in the state to
participate in Citizen Corps.
Local Citizen Corps Councils will be supported by a
state coordinator for Citizen Corps. States are also
encouraged to create a state Citizen Corps Council
to bring together a number of state, local, and
community organizations to discuss opportunities for
collaboration and ways to address the needs of
communities across the state and to share innovative
practices and ways to avoid pitfalls. Since this is
primarily a local government initiative, it is critical
that the state coordinator has a good working
relationship with the local governments and serves as
an advocate.
Key state responsibilities include: identifying needs
and developing a statewide strategy for increasing the
first responder and volunteer collaboration;
developing statewide marketing strategies; matching
Citizen Corps training needs with other major state
training initiatives; reporting statewide
accomplishments; and ensuring that Citizen Corps
communities receive consideration for any relevant
grant funding administered by the state.
States could also support Citizen Corps by
developing relevant state policies and practices.
To lend their support, governors and other state
representatives could also promote Citizen Corps in
public speaking engagements, press conferences, and
media events.
We have experienced many changes as a nation since
September 11, 2001. We are now more aware of our
vulnerabilities, more appreciative of the freedoms we
are protecting, and more understanding that we have
a personal responsibility for the safety of our families,
our neighbors, and our communities. Citizen Corps
was created to engage all Americans in making our
communities safer, stronger, and better prepared for
any situation.
This is an exciting time in our nation's history. We
have the opportunity to reinvigorate our national
identity and to build an American culture of
service, citizenship, and responsibility. We must not
miss this opportunity to harness the innumerable
acts of kindness taking place in our communities
everyday and to make them a part of this profound
cultural change. ·
GOVERNMENT
USA Freedom Corps
yvww. usafreedomcorps, gov
Citizen Corps
www. citizencorps.gov
Corporation for National and Community Service
Federal Emergency Management Agency
www. fema.gov
Department of Justice
_www. justice.gov
Department of Health and Human Services
Centers for Disease Control and Prevention
National Regulatory Commission
Environmental Protection Agency
Chemical Emergency Preparedness and
Prevention Office
www. epa.gov/ceppo
National Weather Service
www. nws.noaa.gov
U.S. Geological Survey
Office of Homeland Security
www. whitehouse.gov/homeland
U.S. State and Local Gateway
www. statelocal.gov
EMERGENCY MANAGERS
National Emergency Managers Associations
www. nemaweb.org
International Association of Emergency Managers
www. iaem.com
FIRST RESPONDEKS
Police
Volunteers in Police Service
www. policevolunteers.orE
International Association of Chiefs of Police
_www. theiacp.org
National Sheriffk' Association
www. sheriffs.org
National Crime Prevention Council
www. ncpc.org
Police Executive Research Forum
www. policeforum.org
National Law Enforcement and Corrections
Technology Center
Fire
International Association of Fire Chiefs
www. iafk.org
National Volunteer Fire Council
www.~
International Association of Fire Fighters
www. iaff. org
National Fire Protection Association
..www. nfj?a.org
Fire Department Safety Officers Association
www.~
Public Health and Emergency Medical Services
Medical Reserve Corps
www. medicalreservecorps, gev
National Association of Emergency Medical
Technicians
www. naemt.org
National Association of EMS Educators
www. naemse.org
International Rescue and Emergency Care
Association
www. ireca.org
Volunteer Organizations
National Voluntary Organizations Active in Disaster
www. nvoad.org
American Red Cross
www. redcross.org
Points of Light Foundation & Volunteer Center
National Network
www. pointsoflight.org
United Way
www. unitedway, org
Association for Volunteer Administration
and Volunteer Managers
www. avaind.org
Network For Good
www. networkforgood.org
The Independent Sector
www. independentsector, org
Volunteer Match
www. volunteermatch.org
Business Associations
US Chamber of Commerce
www. uschamber, com
Center for Corporate Citizenship
www. uschamber, com/ccc
The United States Junior Chamber (Jaycees)
www. usjaycees.org
These questions may help you identify resources to
help you implement Citizen Corps.
GENEIL&L
1. Who could champion this initiative in your
community? Who might champion it within segments
of your community? What is the best way to foster
city/county/regional collaboration?
.2. What organizations are already active in programs
i relevant to Citizen Corps objectives?
t. Which organizations usually sponsor or participate
~ various events that happen in your community
days of service, parades, fairs, block parties,
carnivals, etc.)?
:. What federal, state, or non-profit agencies serve
community? Could they provide staff; guidance,
training to participate in Citizen Corps activities,
as United Way?
Does a regional planning council or a related
include your community within its
of interest?
current preparedness activities are in progress
communities? How can you involve youth
such Boy Scouts, Gift Scouts or
in Citizen Corps activities?
you have a Volunteer Center in your community
volunteer opportunities can be registered and
.you can receive assistance with recruitment
What do you need to do to start one?
a state or local VOAD that could provide
and planning assistance for emergency
mitigation, response, and recovery?
you involve organizations such as the
Red Cross and the Salvation Army that are
in disaster preparedness and response?
10. Are there courses and programs already being
provided in your community by voluntary
organizations?
11. What volunteer groups are already in active in the
community that can be called upon to serve as
Citizen Corps Council partners, including
community service groups, faith-based groups, and
high school civic groups?
12. Is your community served by AmeriCorps
volunteers? Does your community have an active
Retired and Senior Volunteer Program (RSVP)?
13. Are there volunteers already working and trained
with organizations whose missions complement the
goals of Citizen Corps? How can you tap into
organizations that already recruit, manage, and place
volunteers?
14. What other organizations, such as universities,
volunteer groups, civic organizations, business
councils, mosques, churches, or synagogues, can be
tapped to sponsor volunteer participation or
community events?
SCHOOLS AND UNIVERSITIES
15. Are there colleges, universities, or vocational/
technical schools in your community that have
sponsored or participated in local preparedness activities?
16. Do any of these institutions have curricula or
degrees of study programs related to civic
administration or emergency management? Do they
have an internship program that you could tap to
support council efforts?
17. What other resources might your community's
colleges, universities or vocational/technical schools
provide to your Citizen Corps Councils?
18. Do your local high schools incorporate a
community service element as part of their graduation
requirement? How can you involve high school clubs'
members or their leaders in Citizen Corps?
BUSINESS SECTOR
19. Which businesses in your community have
corporate policies and value statements that
encourage worker participation in community life?
20. Are there businesses in your community that have
a good fit with the goals of Citizen Corps, such as
insurance companies, security firms, training facilities,
or manufacturers of preparedness kit items?
MEDIA
21. Are there individuals or local celebrities in your
community who would be willing to serve as
motivational speakers to encourage people to
participate in Citizen Corps?
22. Which TV, radio, print, or other media outlets in
your area are community-service oriented?
23. Which journalists or reporters in your community
frequently cover human interest stories or stories on
disaster and emergency management?
24. Is there a local weather forecaster or news anchor
who could be encouraged to serve as a Citizen Corps
Council member?
The fbllowing are examples of how citizens can
engage in volunteer opportunities that support the
efforts of Citizen Corps. This is by no means an
exhaustive list but is intended to give you some ideas
for getting your citizens involved.
NEIGHBO1LHOOD YVATCH PROGRAM
* Arrange for home security inspections by crime
prevention officers to identify security vulnerabilities
* Upgrade locks, security hardware, and lighting
~ Train family members to keep valuables secure
to lock windows when leaving home
$ Train family members on identifying suspicious
)ehaviors that could indicate terrorist activity
$ Ask neighbors to watch for suspicious activity
the house is vacant
$ Organize block WATCH groups to assist chil-
the elderly, and other especially vulnerable per-
if they appear to be distressed, in danger, or lost
Organize meetings with neighborhood groups
trained crime prevention officers to discuss secu-
r needs and crime prevention strategies
Obtain and study informative materials from the
Sheriffs' Association, the National Crime
Council, and local law enforcement agencies
EMERGENCY
TE~MS (CERT)
Staff a community education booth at communi-
safety needs and vulnerable individuals in
neighborhood
disaster education material in your
in multiple languages if appropriate
with writing and distributing a CERT
organize drills, activities, and supplemental
for your team
)ate in a speaker's bureau to schools
* Assist emergency management officials and fire
departments with installing smoke alarms and other
special projects
* Help with CERT administrative duties by main-
taining databases, helping with class registration, and
assisting with class logistics
* Organize recognition activities for volunteers
~ After CERT training, assist in evacuation, shelter
management, donations management, care of respon-
ders at fires or emergencies, mass care of victims from a
large event, damage assessment, and perimeter control
VOLUNTEERS IN POLICE SERVICE (VIPS) · Take police reports
· Make fbllow-up telephone calls to victims
· Conduct fingerprinting
· Engage in crowd/parking control at special events
· Participate in search and rescue missions
· Participate in mounted patrols in parking lots
at high school football games
· Operate metal detectors at a courthouse
· Serve subpoenas
MEDICAL RESERVE CORPS
During emergencies, members of the Medical
Reserve Corps could:
· Assess and monitor the condition of patients
~ Counsel patients
· Perform support and management activities (e.g.,
inventory and distribution of pharmaceuticals, sup-
plies, and food, and facilitating patient transfers)
· Administer and distribute medication
In non-emergency situations, local agencies could
request volunteers to assist them in performing their
routine duties. Volunteers could:
· Distribute educational materials about the need
fbr immunizations
* Give immunizations
Assist with health education
· Provide additional support for community
screening efforts (e.g., breast cancer, hypertension,
diabetes, etc.)
FIRE D EP ?_~zRTMENT
~ Become a volunteer firefighter or emergency
medical services technician
~g Offer to help the fire department in its fundrais-
ing efforts. Help with bingo or bake sales or other
department fundraising programs
~ Help the department with its financial matters if
you have a business background or special skills in
this area
· Help with correspondence, public outreach, and
records management
~ Assist the fire department and fire prevention
experts with fire prevention education in your neigh-
borhood, place of business, schools, and community
organizations
· Assist the department with its canteen service so
they will have water and food for major fires
on pages 26-30
Response Team
President Bush's new Citizen Corps ini-
tiative offers the means for citizens to
help make our communities safer,
stronger, and better prepared from the
threats of terrorism, crime, and disasters
of all kinds.
Citizen Corps brings together leaders
from law enforcement, fire, emergency
medical and other emergency manage-
ment, volunteer organizations, local
elected officials, and the private sector
to form Citizen Corps Councils. These
Councils provide local oversight for
engaging citizens in homeland security
and for promoting community and fam-
ily safety in three principle ways:
through public education and outreach,
through training opportunities, and
through volunteer programs that draw
on special skills and interests.
Citizen Corps is composed of existing
and new federally sponsored programs
and other activities that share the com-
mon goal of helping communities pre-
vent, prepare for and respond to crime,
disasters, pressing public health needs
and emergencies of all kinds. It encour-
ages all Americans to take an active role
in building safer, stronger, and better-
prepared communities one neighbor-
hood at a time!
Community Emergency Response Team training is a Federal Emergency
Management Agency program that educates citizens about the hazards they
face in their community and trains them in lifesaving skills. If needed following
a disaster, these citizen-responders use their training as part of a neighbor-
hood or workplace team to help others when professional responders are
overwhelmed or not immediately available. CERT members provide
immediate assistance to victims in their area, organize spontaneous voltmteers
who have not had the training, and collect disaster intelligence that will assist
professional responders with priontization and allocation of resources when
they arrive.
PURPOSE OF THE PROGRAM
CERT promotes a partnering between emergency management and response
agencies and the people in the community that they serve. The goal is to
train members of neighborhoods and workplaces in basic response skills.
Then CERT teams are formed and maintained as part of the emergency
response capability for their area.
If there is a natural or man-made event that overwhelms or delays the
community's professional responders, CERT members can assist others by
applying the basic response and organizational skills that they learned during
their CERT training. These skills can help save and sustain lives until help
arrives. CERT members also can volunteer for special projects that improve a
community's preparedness.
HOW IT WORICS
The basic CERT training program is a 20-hour course, typically delivered one
evening per week over a 7-week period. Training sessions cover disaster pre-
paredness, fire suppression, basic disaster medical operations, light search and
rescue, disaster psychology, team organization, and a new module on terrorism
to educate CERT members about BNICE agents: Biological, Nuclear,
Incendiary, Chemical, and Explosive. This module will help CERT members
identify situations where these agents may have been used and protective
actions that they should take.
The training concludes with a disaster simulation in which participants practice
skills that they learned throughout thc course.
CERT infbrmation including a CERT Instructor Guide and Student Guide is
located on the web at http://training.fema.gov/emiweb/cert/index.htm.
citizen corps
For more information, please visit
our website at www. citizencorps.gov
;eighborhood Watch Program
President Bush's new Citizen Corps ini-
tiative offers the means for citizens to
help make our communities safer,
stronger, and better prepared fi'om the
threats of terrorism, crime, and disasters
of all kinds.
Citizen Corps brings together leaders
fi'om law enforcement, fire, emergency
medical and other emergency manage-
ment, volunteer organizations, local
elected officials, and the private sector
to form Citizen Corps Councils. These
Councils provide local oversight for
engaging citizens in homeland security
and for promoting community and fam-
ily safety in three principle ways:
through public education and outreach,
through training opportunities, and
through volunteer programs that draw
on special skills and interests.
Citizen Corps is composed of existing
and new federally sponsored programs
and other activities that share the com-
mon goal of helping communities pre-
vent, prepare for and respond to crime,
disasters, pressing public health needs
and emergencies of all kinds. It encour-
ages all Americans to take an active role
in building safer, stronger, and better-
prepared communities one neighbor-
hood at a time!
The Neighborhood Watch Program is already a strong force in community pro-
tection in America's neighborhoods. President Bush and Attorney General
Ashcroft have announced that the National Sheriffs' Association will expand the
Neighborhood Watch Program so that it serves more community groups, and
offers community members new information about how to recognize and report
signs of potential terrorist activity in their neighborhoods. These residents are
critical in the detection, prevention, and disruption of terrorism. Many neighbor-
hoods already have Neighborhood YVatch programs. For those that do not, this
new initiative may provide the incentive fbr them to start one as part of Citizen
Corps.
Over the next 2 years, the National Sheriffs' Association will help to double the
number of Neighborhood Watch Programs operating throughout the country
from approximately 7,500 to more than 15,000. Neighborhood Watch materials
and training will also be revised to teach individuals how they can assist in the war
against terrorism by incorporating preparedness in their daily lives. Neighborhood
Watch wiil continue to work to reduce crime in neighborhoods nationwide by
encouraging businesses, thc faith community, schools, and citizens to cooperate
and assist local law enforcement by reporting suspicious activity.
RESOURCES AVAILABLE
The National Crime Prevention Council, in partnership with the U.S.
Department of Justice, has developed a Citizen Preparedness Guide for use in this
and other Citizen Corps programs. The guide provides specific actions that citi-
zens can take in their communities to reduce crime. The guide outlines five spe-
cific themes: protecting one's self and family; protecting and comforting children;
knowing and caring for neighbors; reporting crimes and suspicious activity; and
emergency preparedness. Get a free copy of the guide at
www. citizencorps.gov/guidebook, or by calling 1-800-WE-PREVENT.
NATIONAL SHERIFFS' ASSOCIATION
The Neighborhood Watch Program is a highly successful crime prevention effort
that has been in ehstence for more than thirty years in cities across America.
Neighborhood Watch brings together local officials, law enforcement, and citi-
zens for the protection of communities. Developed in response to a multitude of
requests from sheriffs and police chiefs nationwide looking for a crime prevention
program that would incorporate citizen involvement, Neighborhood Watch
became a national program under the auspices of the National Sheriffs'
Association (NSA). NSA has been instrumental in launching the expanded
Neighborhood Watch Program.
More information about the Neighborhood Watch Program and how to start one
in your neighborhood is available at www. usaonwatch.org.
citizen corps
For more information, please visit
our website at www. citizencorps.gov
(0
and ;m
President Bush's new Citizen Corps ini-
tiative offers the means for citizens to
help make our communities safer,
stronger, and better prepared from the
threats of terrorism, crime, and disasters
of all kinds.
Citizen Corps brings together leaders
from law enforcement, fire, emergency
medical and other emergency manage-
ment, volunteer organizations, local
elected officials, and the private sector
to form Citizen Corps Councils. These
Councils provide local oversight for
engaging citizens in homeland security
and for promoting community and fam-
ily safety in three principle ways:
through public education and outreach,
through training opportunities, and
through volunteer programs that draw
on special skills and interests.
Citizen Corps is composed of existing
and new federally sponsored programs
and other activities that share the com-
mon goal of helping communities pre-
vent, prepare for and respond to crime,
disasters, pressing public health needs
and emergencies of all kinds. It encour-
ages all Americans to take an active role
in building safer, stronger, and better-
prepared communities one neighbor-
hood at a time!
Operation TIPS, administered by the U.S. Department of Justice and devel-
oped in partnership with several other federal agencies, is one of the five com-
ponent programs of the Citizen Corps.
PURPOSE OF THE PROGRAM
Operation TIPS will be a national system for reporting suspicious, and poten-
tially terrorist-related activity. The program will involve the American workers
who, in the daily course of their work, are in a unique position to see unusual
or suspicious activity in public places.
The Department of lustice is discussing participation with members of the
trucking, shipping, maritime, railway, and port industries whose workers are
ideally suited to help in the anti-terrorism effort because their routines allow
them to recognize unusual events.
This program offers a way for these workers to report what they see in public
areas and along transportation routes. Information can be reported on the
toll-free hotline or online. Information received will be referred electronically
to points of contact in each state as appropriate. This is not a national 911
center, and callers are expected to dial 911 for emergency local response.
HOW IT WILL WORK
Industries that are interested in participating in this program will be given
printed guidance material (e.g., flyers and brochures) about the program and
how to contact the Operation TIPS reporting center. Industries will deter-
mine how this information will be disseminated to workers.
The information provided to the volunteers will include: how to access the
hofline; warnings that the hot_line is intended only for reporting suspicious
activities, not individuals whose appearance or dress is of concern to the caller;
a reminder that, in case of a true emergency, the caller should use the 911 sys-
tem; and prohibitions against invasion of privacy, conducting investigations, or
performing any law enforcement function.
Operation TIPS will be phased in across the country to allow each state to
determine which law enforcement agencies should receive the infbrmation
that the call center disseminates. As states identify their point(s) of contact,
which can be a single point or multiple points of contact, they will be added
to the system and start receiving referrals.
citizen corp$
For more information, please visit
our website at www. citizencorps.gov
ledical
President Bush's new Citizen Corps ira-
dative offers the means for citizens to
help make our communities safer,
stronger, and better prepared from the
threats of terrorism, crime, and disasters
of all kinds.
Citizen Corps brings together leaders
f~om law enforcement, fire, emergency
medical and other emergency manage-
ment, volunteer organizations, local
elected officials, and the private sector
to form Citizen Corps Councils. These
Councils provide local oversight for
engaging citizens in homeland security
and for promoting community and fam-
ily safety in three principle ways:
through public education and outreach
through training opportunities, and
through volunteer programs that dra~v
on special skills and interests.
Citizen Corps is composed of existing
and new t~derally sponsored programs
and other activities that share the com-
mon goal of helping communities pre-
vent, prepare for and respond to crime,
disasters, pressing public health needs
and emergencies of all kinds. It encour-
ages all Americans to take an active role
in building safer, stronger, and better-
prepared communities one neighbor-
hood at a time!
The Medical Reserve Corps will provide local communities with volunteer health
professionals who can assist health professionals during a large-scale local emergency
(e.g., pandemic influenza or a hazardous materials spill). Practicing and retired
health care professionals will be on a medical reserve list, ready to be called up to
duty in the event of an emergency. In addition to playing an important role
during a large-scale local emergency, Medical Reserve Corps volunteers would also
be active in promoting public health in their communities throughout the year.
PURPOSE OF THE PROGRAM
Medical Reserve Corps will usually be affiliated with a local Citizen Corps
Council. The U.S. Department of Health and Human Services (HHS) will sup-
port coordination and training for volunteer health professionals so that they are
ready to assist their community in the event of a local emergency. Medical
Reserve Corps volunteers can assist with emergency response teams, provide care
to victims with non- serious injuries, and provide additional manpower/stafting
to increase the effkctiveness of physicians, nurses and other health professionals in
a major crisis.
Medical Reserve Corps seeks to:
· Draw Americans into volunteer service;
· Create a framework to match volunteers' skills with their communities' needs;
· Train a cadre of health professionals to respond better to the needs of their
communities; enhancing their skills and teaching them their roles in support
of local emergency response efforts; and
· Provide reserve capacity at the community level to respond to health needs for
emergencies and/or for locally identified public health needs and priorities.
HOW IT WILL WORK
Local leaders will develop their own reserve of medical professionals based on
their community's needs. Once established, local leaders will decide if and when
to activate their Medical Reserve Corps during an emergency.
Medical reserve volunteers will receive assignments based on their skills and quali-
fications. After each local community develops its own Medical Reserve Corps
unit, these volunteers will be able to respond to local emergencies within a few
hours of being called into action.
The U.S. Department of Health and Human Services is the lead federal agency
for the Medical Reserve Corps. HHS has worked with health professions' organi-
zations, non-profkssional organizations, and local and state agencies to develop
the program guidelines and a resource manual, and to provide technical assistance
to local communities who choose to develop their own Medical Reserve Corps.
(~itiz~,~'~~,O~.pS For more information, please visit
our website at www. citizencorps.gov
Volunteers in Police Service
President Bush's new Citizen Corps ini-
tiative offers the means for citizens to
help make our communities safer,
stronger, and better prepared from the
threats of terrorism, crime, and disasters
of all kinds.
Citizen Corps brings together leaders
from law enforcement, fire, emergency
medical and other emergency manage-
ment, volunteer organizations, local
elected officials, and the private sector
to form Citizen Corps Councils. These
Councils provide local oversight for
engaging citizens in homeland security
and for promoting community and fam-
ily safety in three principle ways:
through public education and outreach,
through training opportunities, and
through volunteer programs that draw
on special skills and interests.
Citizen Corps is composed of existing
and new federally sponsored programs
and other activities that share the com-
mon goal of helping communities pre-
vent, prepare for and respond to crime,
disasters, pressing public health needs
and emergencies of all kinds. It encour-
ages all Americans to take an active role
in building safer, stronger, and better-
prePared communities one neighbor-
hood at a time!
The Volunteers in Police Service (VIPS) program is being developed by, the
U.S. Department of Justice in partnership with the International Association
of Chiefs of Police. VIPS is one of three Citizen Corps programs administered
by the Department of ~[ustice.
OBJECTIVES OF THE PROGRAM
The VIPS program is designed to address the increasing demands on state
and local law enforcement agencies. In the aftermath of the terrorist attacks
of September 11, already limited law enforcement resources are being
stretched further at a time when this country needs every available officer out
on the beat. Some police departments are turning to civilian volunteers to
enable police officers to be on the front lines, worldng to make communities
safkr. These volunteer outreach effbrts will receive new support through
VIPS.
Examples of volunteer support activities include:
Assisting with traffic control;
· Impounding and storing marked abandoned vehicles;
· Searching ~br missing persons;
· Booking property;
· Transporting department vehicles;
· Enforcing handicapped parking; and
· Processing paperwork.
RESOURCES ex: CURRENT PRACTICES
The VIPS program was launched in May 2002. The program will provide
resources to assist local law enforcement in incorporating community volun-
teers into the activities of law enforcement agencies.
A tool kit for state and local law enforcement agencies will outline a series of
promising practices to help them design strategies to recruit, train, and deploy
citizen volunteers in their departments.
There are already many police departments across the country utilizing the
talents and commitment of volunteers in their communities to support the
work of their officers. Examples of some of these programs are available on
the Citizens Corps website.
Go to www. policevolunteers.org or contact your local law enforcement agency
to find out if they have a VIPS program you can join today.
citizen corps
For more information, please visit
our website at www. cifizencorps.gov
City of Elk River
Date
AWAIR, RIGHT TO KNOW, BLOOD BORNE
EMERGENCY ACTION PLAN
DEPT NAME Sign Here
ADMIN Chris Leeseberg
Lori Johnson
Lori Ziemer
Cathy Mehelich
Heidi Hall
Chris Johnson
Bob Pearson
Building Inspect Steve Rohlf
Teresa Tousignant
PUBLIC WORKS
Jerry Mackendaz
Donald Karstens
Paul Koehler
ICE ARENA Rich Czech
Case Hayward
Jeff Peterson
Rick Reemts
WASTE WATER Austin Whitford
Sr Citizen Program Sue Kostanshek