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3.10. SR 12-01-2008REQUEST FOR ACTION ver To Item Number Ci Council 3.10. Agenda Section Meeting Date Prepared by Consent December 1, 2008 Lauren Wipper, Human Resource Re resentative Item Description Reviewed by Commercial Driver's License Random Drug and Alcohol Testing Agreement Reviewed by Action Requested Approve the attached Agreement and Amendment which allows for FirstLab to provide services to the City for its Commercial Driver's License (CDL) Random Drug and Alcohol Testing Program. Background/Discussion For the past several years, the City has contracted with Minnesota Counties Insurance Trust (MCIT) to provide required random drug and alcohol testing fox our 25 CDL drivers. MCIT contracted with FirstLab to do the random selection, billing and other required elements of this program. The increased demand in program administration has taken more of MCIT's time than they can give so they have decided to discontinue their drug and alcohol testing program effective December 31, 2008. FirstLab has agreed to continue to provide service to MCIT's members under a new contract. This contract has been review by MCIT as well as the City's attorney which resulted in the attached amendment. Financial Impact The City paid $250.00 per year membership to participate in MCIT's pool. Although the cost per random testis increasing, I expect the increase to be offset by the $250.00 membership savings. Attachments ^ FirstLab Service Agreement ^ November 25, 2008 Amendment Action Motion by Second by Vote Follow Up FmSTLAB SERVICE AGREEMENT Consortium Member (C7ieut) Contact Name/DER .~~rst.Lab° Email Address City, State, Zip Telephone Fax ARTICLE I. Services To Be Provided By FIItSTLAB 1.1 FiRSTLAS agrees to provide the following services to CLIENT: 1.1(a) Policy and Procedure Development FIRSTLAB shall assist CLIENT in reviewing and revising its existing drug testing policy and program or in developing its drug and breath alcohol testing policy and program in a manner that conforms to federal, state, and local regulations, if applicable. 1.1(b) Specimen Collection FI1tSTLAS will assist CLIEtvT in locating collection sites that offer services by qualified specimen collectors and Breath Alcohol Technicians (BATS) meeting all DOT regulations, as amended. FirstLab will monitor the work conducted at the collection sites to ensure that all chain-of-custody procedures aze appropriately completed. 1.1(c) Breath Alcohol Testing FIRSTLAB will receive copies of all breath alcohol test results performed on behalf of CLIENT and provide CLIENT with access to consolidated statistical and monitoring reports via FmsTLAS's Internet site. 1.1(d) Laboratory Testing If CLIENT desires FIRSTLAB will provide CLIENT with testing of specimens by subcontractor laboratories certified by the Department of Health and Human Services (DHHS). 1.1(e) Reporting FIxSTLAB will provide CLIENT with web-enabled result reporting of all verified results to aid in the drug screening process and for use as a management tool. In addition, FirstLab will provide CLIENT with the ability to generate and/or access statistical and employee reports on drug and alcohol testing via the Internet. 1.1(f) Proficiency Testing If desired, FIItsTLAB will provide CLIENT with blind proficiency specimens which FirstLab will submit to the testing laboratory on behalf of CLIENT for the purpose of establishing and maintaining quality assurance and quality control of lab results and to comply with federal regulations, if applicable. 1.1(g) Random Testing Selection FIxSTLAS will provide CLIENT with a random testing selection system, if appropriate, to provide for compliance with federal regulations, if applicable. 1.1(h) Expert Witness Services FIxsTLas will provide CLIENT with expert witness services in the event of any litigation or arbitration wherein the provision of expert testimony by FIxSTLAB is appropriate. The availability of experts is subject to change. FutsTLAB cannot guazantee that personnel involved in the testing of a particulaz individual will remain available to provide testimony. Fees charged for Expert Witness Services shall apply to time spent preparing testimony, travel time, waiting time, and time spent actually giving testimony. Fees charged shall be at the rate currently in effect at the time the testimony is required. The current fees aze set forth in ARTICLE II of this agreement and may be subject to change. 1.1(j) Telephone Consultation FixSTLAB shall make its staff of trained specialists and experts available to CLIENT by telephone for consultation on any substance abuse testing issues that may arise during FmSTLAB's performance hereunder. 1.1(k) Customer Support FixSTLAB will provide an appropriate number of personnel, well trained in drug and alcohol testing technical and regulatory requirements, to provide assistance to the CLIENT when necessary. This includes, but is not limited to, a) After-hours emergency support for locating collection facilities and/or personnel to perform post accident and reasonable suspicion testing. b) Assistance in finding and setting up one-time specimen collection and breath alcohol testing facilities using the FirstRequest® Internet system. 1.2 Medical Review Officer (MRO) Services FIxSTLAB shall provide MRO services to CLIENT in accordance with the following terms and conditions: 1.2(a) MRO Qualifications The MRO shall be a licensed physician who has knowledge of substance abuse disorders and has appropriate medical training to interpret and evaluate drug test results in accordance with applicable federal regulations. The MRO shall meet the qualification training standards established by the DOT and DHHS. 1.2(b) MRO Duties The MRO's duties will be (i) the review of drug test results, (ii) the contact and interviewing of applicants and employees whose test results are reported asnon-negative (e.g. positive, adulterated, substituted, and invalid) (iii) the determination of alternative medical explanations for the results, as appropriate and (iv) the reporting of verified results to designated representatives of CLIENT. 1.2(c) Confidentiality In carrying out the foregoing duties, the MRO may become aware of such sensitive medical information as an individual's medical condition, medications, medical diagnosis, and medical history. Such information will be kept in strictest confidence by the MRO and will not be released or used for any purpose not related to the MRO's duties. Medical information deemed to affect the employee's medical qualification status or to affect workplace or public safety will be reported to the CLIENT'S designated representative in accordance with applicable federal or state regulations.. 1.2(d) Receipt and Review of Drug Test Results: The MRO shall receive drug test results from the laboratory via secure electronic download or facsimile. For all non- negative laboratory results, the MRO shall require a copy of the laboratory test result signed by the laboratory certifying scientist. In addition for all DOT-regulated drug tests, the MRO shall require a copy of the federal custody and control form containing the applicantlemployee's signature. The MRO shall perform a review of these documents prior to verifying and reporting the final test result determination. If the documents require correction or completion, the MRO shall request same from the collection site or the laboratory as appropriate and in accordance with applicable federal regulations. The MRO shall contact the laboratory scientists as appropriate to discuss atypical test results, to request additional information, or to order additional analysis of the specimen as required by applicable federal regulations. 1.2(e) Donor Interview and Interpretation ofNon-Negative Results. The MRO shall contact the specimen donor (applicant or employee) via telephone using the numbers provided by the donor at the time of the test. If the MRO is unsuccessful in wntacting the donor after multiple tries in a 24 hour period, the MRO shall contact the CLIENT designated representative for assistance. Non-negative test results will be reported to the CLIENT without an interview with the donor only in circumstances pemutted under applicable federal regulations. The MRO shall conduct a telephonic interview with the donor, offering the donor the opportunity to present documentation of an alternative medical explanation for the test result. After receipt and review of such documentation and its acceptability to the MRO, the MRO will verify the test as negative or cancelled depending on the circumstances. The MRO's interpretation and verification of non-negative results will follow the dictates of applicable federal regulations. If there is no acceptable medical explanation for the laboratory findings, the MRO will report the results to the CLIENT as a 2 non-negative result. All non-negative verified test results will be signed and reported by the MRO. In circumstances of a verified positive, adulterated or substituted test result, the MRO shall notify the donor of his/her right to have the split specimen reconfirmed in accordance with applicable federal regulations. 1.2(f) Reporting and retrieval of Verified Test Results Once the MRO verifies anon-negative test result, the C1,IINT may access all results through the FirStLab Result Retrieval System in a secure and confidential manner. For all non-negative verified results, The C[.iErr~' will receive a call from a member of the FirstLab MRO Staff or their FirstLab Account Manager to alert them that a verified non-negative test result is being released to the FirstLab Result Retrieval System. ARTICLE II 2.1 Compensation The following Drug Testing services aze included in the per-test fee: Specimen Collection at Approved Sites* All Chain-of-Custody and Specimen Collection Supplies Transportation of Specimens to the Laboratory DHHS Laboratory Testing GC/MS Confirmation of all Positive Drug Screening Results MRO Review of Results Emergency After-Hours Testing Support Tracking of Breath Alcohol Testing Statistics Random Generation Audit Support Internet Result Retrieval System & Internet Reports Unlimited Telephone Consultation 24 Hour aDay/Seven Day a Week Toll-Free Hotline Consolidated Billing Drug Testing When collected at an agreed upon facility $39.00* per test Alcohol Testing When collected at an agreed upon facility $ 35.00 per test On-Site Drue Testine Minimum of 5 donors per on-site event $ 42.50** per test On-Site Alcohol Testing Minimum of 5 donors per on-site event $ 35.00** per test Additional Services Reanalysis or split specimen analysis by alternate DHHS Laboratory DOT D/A Background Check Supervisor Training Video and Manual Supervisor Video, Manual and Training Session Employee Drug Awazeness Manual Review of Existing Policy & Procedures Policy & Procedures Development Expert Witness Services (FirstLab Personnel) $125.00 each $ 25.00 each $250.00 each $400.00 + travel and expenses $ 8.00 per manual $100.00/hour billed in %: hour increments $400.00 $150.00/hr plus expenses not to Exceed $1500/day Expert Witness (Lab or Collector Personnel) Pass through of charges + $25.00 FirstLab set up fee per witness Litigation Package Pass through of Lab Fees plus an admin. Fee of $25.00 IT Development Time To Be Determined FirstLab believes it has assembled a uniquely comprehensive menu of reports. However if the client requires customization of functions or reports outside our current standazd offerings, FirstLab may charge for development time. Each project will be examined on a case by case basis to determine pricing. * Your per test pricing may not the standazd listed above due to the use of Third Party Sites that chazge higher collection fees. Pricing above is based on collections performed at laboratory Patient Service Centers (PSCs), Concentra, EMSI or US Healthworks nationwide. All other third party collection sites aze priced on a case-by-case basis if needed. 2.2 **Additional Fees for On-Site Services In cases where FirstLab is asked to coordinate after-hours or on-site testing services, additional fees MAY BE incurred due to circumstances beyond FirstLab's control. If FirstLab is billed by the collector for these additional fees, they will be reflected on the Client's bill as a direct pass through. The fees listed below represent potential fees that may be chazged under the circumstances indicated. These fees may vary depending on available resources. In most cases, pass through fees will be .less than the indicated fees. FirstLab will ALWAYS strive to find the most cost effective solution to client's needs. Emergency Collection Fee (Less than 72 hours prior notice) Mileage Fee for Collector's Travel To On-Sites Waiting Time (On-Site Collections) No Shows (On-Site Collections) Set Up Fees (On-Site Collections) $200/hour/collector (portal to portal) $ 0.50/mile (portal to portal) $50.00/hour $25 per collection missed $50.00 ARTICLE III General Terms and Conditions 3.1. Payment Terms FIxSTLAB will bill CLIErrT for all services provided on a monthly basis. Payment shall be due within thirty (30) days of the date of FIItsTLAB's bill. FirstLab shall have the right to charge interest on any and all unpaid amounts at the rate of 1.5% per month 3.2. Independent Contractors Both parties to this Agreement are independent contractors, and nothing contained herein shall be construed to place the parties in the relationship of partners, joint ventures, principal-agent or employer-employee. Neither party shall have the power to obligate or bind the other whatsoever beyond the terms of this Agreement. As an independent contractor, CLIENT agrees to comply with and shall be responsible for all requirements of federal, state, and local laws and regulations relating to testing. 3.3. Term and Termination This Agreement shall exist for an initial period of one yeaz from the date of execution of this Agreement and shall be automatically renewed for additional one year periods on each anniversary of that execution unless eazlier terminated pursuant to the terms hereof. Either party may cancel this Agreement at any time for any reason by giving written notice of termination to the other party, such termination to become effective sixty (60) days after receipt by a party of the notice of termination. 4 3.4. Significant Changes If, during the term of this Agreement, there is a significant change in the requirements applicable to the provision of MRO services, or other services covered under this Agreement as the result of regulatory changes, or changes mandated by federal or state law or FirstLab incurs significant price increases from its sub-contractors, both parties agree to renegotiate the services and fees provided herein upon sixty (60) days written notice. 3.5. Indemnification FixSTLAB hereby agrees to defend, hold harmless, and indemnify the CI.,IIIVT against and from any and all demands, claims, suits, actions, and/or damages arising, or alleged to arise, from the conduct, acts, and/or omissions of FIItSTLAB or its subcontractors. FmSTLAS shall not defend, hold harmless and/or indemnify the Ci.iEtv'r against any demands, claims, suits, actions, and/or damages arising or alleged to arise, out of the acts, conduct and/or omissions, in whole or in part, of the CLiErrr or any testing laboratory or collection facility designated by the Cr.IEN'r to conduct drug tests on behalf of the CLIENT not previously approved by FIRSTLAB. The CLiEtvT agrees to defend, hold harmless, and indemnify FIxSTLAS against and from any and all demands, claims, suits, actions, and/or damages arising, or alleged to arise, from the conduct, acts, and/or omissions of the CLIENT or any testing laboratory or collection facility designated by the CLIENT to conduct drug tests on behalf of the CLIENT not previously approved by FIRSTLAB. 3.6. Insurance FIRSTLAB and CLIENT shall each procure and maintain, during the term of this Agreement, policies of general liability insurance in the amounts of $1,000,000 per occurrence and $3,000,000 aggregate annual coverage. Such insurance shall be with an insurer licensed to do business in the Commonwealth of Virginia and having an A.M. Best's rating of B+ or better. Each party shall provide the other with a certificate of such coverage upon written request. 3.7. No Third Party Beneficiaries Nothing in this Agreement shall entitle any person other than the undersigned parties to any claim, cause of action, remedy or right of any kind. 3.8. Law to Govern This Agreement shall be executed, construed, performed and enforced in accordance with the substantive laws of the Commonwealth of V irginia without reference to conflict-of--laws principles. 3.9. Sections and Other Headings The section headings contained in this Agreement aze for reference purposes only and shall not, in any way, affect the meaning or interpretation of this Agreement. 3.10. No Assignment This Agreement is not assignable without the written consent of both parties. Notwithstanding the foregoing, FutSTLAs reserves the right to assign this Agreement to a related entity. The foregoing shall not be construed to preclude FIItSTL.AB with subcontracting to duly qualified testing laboratories. 3.11. Notice Any notices permitted or required by this Agreement shall be deemed made on the day personally delivered in writing or mail by certified mail, first-class postage prepaid, to the other party at the address set forth below or to such other persons and address as either party may designate in writing. To FIxSTLAS: Dennis J. Bennett President 1364 Welsh Road, Suite C-2 North Wales, PA 19454-1913 With a Copy to: Mary Ellen Petti Chief Development Officer 1364 Welsh Road, Suite C-2 North Wales, PA 19454-1913 3.12. Severability The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision. 3.13. Amendment Any amendment to this Agreement shall be effective only if in writing and signed by authorized agents of the parties hereto. 3.14. Entire Agreement Notwithstanding any prior Agreements or understandings, written or oral, this Agreement constitutes the entire Agreement of the parties with respect to the subject matter hereof. 3.15. No Waiver No waiver of a breach of any provision of this Agreement shall be construed as a waiver of any breach of any other provision. No delay in acting, or failure to act, with regard to any breach of any provision of this Agreement shall be construed to be waiver of such breach. 3.16. Authorization for Agreement The execution and performance of this Agreement by FIItsTLAS and CLIENT have been duly authorized by all necessary laws, resolutions or corporate action and this Agreement constitutes the valid and enforceable obligations of FIxsTLAB and CLIENT in accordance with its terms. In Witness Thereof, the parties hereto have caused this agreement to be executed as of the day and yeaz executed below: FOR CLIENT Signature Printed Name Company Title Date FOR FIRSTLAB Signature Printed Name Marv Ellen Petti Title Chief Development Officer Date October 13, 2008 6 ~'`~-~~ FirstLab November 26, 2008 Dear MCIT Member: On September 17, 2008, MCIT sent a letter to its member counties proposing changes to the service agreement between FirstLab and the individual MCIT member counties which was sent to all members 9/10/08. Accordingly, FirstLab wishes to amend the current contract language as follows: SEC. # SECTION HEADER PROPOSED AMENDMENT LANGUAGE 1.1 (b) Specimen Collection FirstLab will endeavor, wherever possible to provide collections at laboratory-owned and operated Patient Service Centers (PSCs), Concentra, EMSI or US Healthworks clinics. The pricing provided in this contract would include all of the above. It is FirstLab's intention to provide collections at facilities that are mutually acceptable to FirstLab and the Client. Per test fees have been calculated based on an average of the fees charged by various collection sites. If, however, the Client chooses to utilize a clinic or 3rd party physician's office whose pricing falls outside the average used to calculate the "standard" fee offered to MCIT's members, FirstLab reserves the right to negotiate a fee specific to the use of that facility by a specific Client. The clinic currently in use by the city of Elk River is Fairview Northland Clinics. The costs for utilizing this clinic for drug and alcohol testing will be as follows: Drug Testing $46.00 uer test Alcohol Testing $52.00 per test 1.1 (e) Reporting FirstLab will provide all data to the Client in a manner that is convenient to the Client. FirstLab agrees to abide by the applicable provisions of the Minnesota Data Practices Act, Minnesota Statutes, Chapter 13, HIPAA requirements and all other applicable state or federal rules, regulations or orders pertaining to privacy or confidentiality. FirstLab understands that all of the data created, collected, received, stored, used, maintained or disseminated by FirstLab in performing those functions that Client would perform as a government entity, is subject to the requirements of Chapter 13, and FirstLab will comply with those requirements as if it were a government entity. This does not create a duty on the part of FirstLab to provide the public with access to public data if the public data is available from the government entity, except as required by the terms of this contract. 1.1 (h) Expert Witness Services FirstLab will provide expert testimony, when requested by the Client. 3.1 Payment Terms In making payments to FirstLab, the Client will comply with the timeline for counties & cities to pay bills, as detailed in Minnesota Statute 471.425 (the prompt pay statute). 3.3 Term and Termination Either party may cancel this Agreement at any time for any reason by giving written notice of termination to the other party, such termination to become effective ninety (90) days after receipt by a party of the notice of termination. 3.5 Indemnification FirstLab warrants that its drug and alcohol testing policies, procedures and practices do and will at all times during the term of this Agreement comply with state and federal laws, rules and regulations. In consideration of the Client using FirstLab's drug and alcohol testing program, FirstLab agrees to defend, indemnify and hold the Client or its officials, officers, employees, volunteers or agents harmless from any and all liability, claims, suits, losses, damages, punitive or otherwise, costs, expenses and attorney's fees which Client or its officials, officers, employees, volunteers or agents may sustain, incur or be required to pay during or after the term of this Agreement by reason of the failure of FirstLab's drug and alcohol testing policies, procedures and practices to comply with any applicable state or federal law, rule or regulation. FirstLab also agrees to defend, indemnify and hold Client and its officials, officers, employees, volunteers or agents harmless from any and all liability, claims, suits losses, damages, punitive or otherwise, costs, expenses and attorney's fees which Client or its officials, officers, employees, volunteers or agents may sustain, incur or be required to pay during or after the term of this Agreement by reason of any negligent act or omission or intentional act of FirstLab, its agents, employees or subcontractors, which causes bodily or personal injury, death, or property damage or loss to another or others. In the case of any actions or proceedings brought against Client by reason of any such claim, upon notice from Client, FirstLab covenants to defend the action or proceeding by counsel satisfactory to Client. First Lab will not defend, hold harmless, and/or indemnify Client against any demands, claims, suits, actions and/or damages arising or alleged to arise, out of the acts, conduct and/or omissions, in whole or in part, of Client or any testing laboratory or collection facility designated by Client to conduct drug test on behalf of Client not approved by FirstLab. 1364 Welsh Road, Suite C-2, North Wales, PA 19454-1913 ~ (800) 732-3784 International (215) 540-1651 ~ Fax (215) 641-4959 ~ www.fustlab.com Client agrees to indemnify, defend and hold FirstLab and its directors, officers, agents and employees harmless from any loss, cost and expense (including court costs and attorneys' fees) to FirstLab, arising out of or resulting from Client's performance of its obligations under this Agreement. 3.6 Insurance Insurance coverage with MCIT will satisfy Client's obligations under this provision, regardless of stated limits, and nothing in this Agreement shall be construed to waive any governmental tort caps and/or immunities applicable to Client. 3.8 Law to Govern This Agreement shall be executed, construed, performed and enforced in accordance with the substantive laws of the State of Minnesota without reference to conflict-of--laws principles. Any suits arising out of this Agreement will be venued in Sherburne County in the State of Minnesota, 3.11 Notice Any notices permitted or required by this Agreement shall be deemed made on the day personally delivered in writing or mail by verified mail, first-class postage prepaid, to the other party at the address set forth below or to such other persons and address as either party may designate in writing. To FirstLab: Dennis J. Bennett President 1364 Welsh Road, Suite C-2 North Wales, PA 19454-1913 With a Copy to: Mary Ellen Petti Chief Development Officer 1364 Welsh Road, Suite C-2 North Wales, PA 19454-1913 To Client: Lauren Wipper Human Resource Representative 13065 Orono Parkway Elk River, MN 55330 All other fees, terms and conditions of the main FirstLab service agreement shall continue in full force and effect. To execute this Amendment, please print and sign 2 copies. Keep one copy for your files and return one to me at FirstLab's North Wales, PA address along with a fully executed copy of your FirstLab contract. Thank you very much for your continued confidence in FirstLab. We look forward to working with you on this project. 1364 Welsh Road, Suite C-2, North Wales, PA 19454-1913 ~ (800) 732-3784 International (215) 540-1651 ~ Fax (215) 641-4959 ~ www.firstlab.com For FirstLab For Signature: *~ Signature: Name: Mary Ellen Petti Name: Title: Chief Development Officer Title: Date: November 26, 2008 Date: Lori Johnson City Administrator December 1, 2008 1364 Welsh Road, Suite C-2, North Wales, PA 19454-1913 ~ (800) 732-3784 International (215) 540-1651 ~ Fax (215) 641-4959 ~ www.firstlab.com