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5.3. SR 11-09-2009ITEM 5.3. MEMORANDUM To; Mayor and City Council FROM; Jeffrey A, Beahen, Chief of Police DATE: October 21, 2449 SUBJECT: Alarm permit fees I will he in attendance at the Novemhe~ 9~~' Council Meeting to discuss alarm permit fees. ~ have attached the letter we send to alarm holders as well as a recent article ~ the Minnesota Police Chief s magazine this month .reference alarm calls. Both of these items of reference will help you u~.derstand the purpose and structure behind our alarm fees, I will be happy to answer any questions you have about the fees on the 9t''. REDUCING FALSE ALARM DISPATCHES Is Your and Increase Efficiencies? _, 7 ~~ ~~~ ~~ ,~ ,~~ f s,~~. ~, ,~ .: ~` ~~M~x y Wendy Makousky, WN lnter~~a~~anal Response and Glen Mowre , Chief De_ ~~~ ~ ~_ _ ._. _ ~ ~ f~ ~~r y p y ~Ret,~, Charlot~e~Mecklenburg, NC, PD; SIAC ~~~ ~~~~~~~~ ~~~e~~ ~~~ police Association ,~~ C ' ~ hiefs~, ~~~ the ~~~~~~~~~ ~`~~~~ic Security and ~'echnolo ~cia~~~ ~"~~ ~f.~`~'A~ ve formed gY ~ an Alarm ,Manage~~. ~mlftee fo held departments seek new ways to ,~~~~~ ~sfs and find additional revenue sources, Across t~e ~~~,~~~, law enforcement agencies are discoveri,~ ~ ~~ way of reslaondin to monitored g alarm systems ~~~ ~~e~~,~ rnmunifies that increases the olice de~partn~e~~ ~ ~ `sheriff's office ' ' p s effzcrenc~es and generates ~~~~~~~al revenue. The MN C~t;.~~~ ,.,t c~ ~=,~NESTA have partnered with the Securit y Industry ~ ~~-~ ~~~ ~ ~~lltian ~SIAC) to work with local governments and their ~~ rr ,~ ~ sir; ~-:~ rnent departments to assist in the r reduct~or ~~= ~~,; ~1~ ~~~~patches, Minnesota is one of 13 scat es that have an r'~~ f~.~; iT`; r l?nagement Committee, Work is bein done at the national level with the Natio g nil Sheriffs'Association NSA), the International Association of Chiefs of Police ~IACP), the international Gty and County Managers Association ~ICMA},and the Association of Public Safety Communications Officials, International MAPCO} to assist with the reduction of false alarms dispatches, MN ChrefsAlarm Management Committee chair, Saint Peter Police Chief Matt Peters states; "The public continues to demand higher levels of security~for their homes as well as businesses, As we see this increase in the number of alarms installed by the public, we also tend to see more false alarms. In these da s of dwindling resoufces, workin coo erativ y g p ely Mth the alarm industry is essential, A successful alarm ordinance can help reduce operating costs because you will see the reduction of false alarm dispatches, An ordinance can be fashioned to suspend police response to alarm abusers or in other cases allow for cost recovery! This reduction offalse alarms is also a serious safety issue for responding street cops, Once false alarms are reduced they now know they are responding to the real deal, This certainly wrll lessen responding officer complacent Y As discussed in an earlier Minnesota police Chiefarticle, the committee formulated a resolution which jointly supported Enhanced Call Verification ECV}, ECV requires alarm tom anies to attempt to veri an alarm b call' p fY y ing the site and the alarm user by telephone to determine whether an alarm signal is valid before requesting dispatch, Telephone verification shalt re wire as a rnin~mum, that a second call be mad q r e to a different number, ifthe first attempt fails to reach an alarm user who can ro erl identify themselves in an ahem t to p p y p determinewhetheran alarm signal is valid, except in the case of apanic orrobber -in- progressalarm, or incases where acrime-i - y n progress has been verified by video and/or audible means, In jurisdictions where ECV has been implemented, up tosixty-percent sustained reductions have been realized, N1N Chiefs and MNESTA assed the resolution at their membershi me p the NS p et+n9s, Both the IACP and A have passed ECV resolutions, The committee's next step was to develop a model Alarm Ordinance, Asa guide, thecommittee used a model ordinance jointly developed by the IACP's Private Sector Liaison Committee and the National Burglar and Fire Alarm Association ~BNFAA},The committee's recommended ordinance which included registration guidelines, a graduated fine structure, new equipment standards,suspension of response to chronic abusers Fall 2009 15 REDUCING FALSE ALARM DISPATCHES i and an appeal process was presented to the MN Chiefs Board of Directors for adoption by resolution, The reso ution was passed with the recommendation that local and state agencies use the Model Ordinance in deve opmentand/or revising of their existing a an~n ordinance,The model ordinance is a component of an overall A arm Management Program which ins odes cost recovery and an educational campaign, The Model Ordinance promotes awareness, consistency and an ease of imp ementation along with follow through enforcement, Resources have been developed foryour agency, The committee developed an Alarm User Brochure that is availabe in quantities for distribution to CLEDs'communities, for officers to provide to crime victims and use during Crime i'reventian meetings,There is also a power point presentation available that may be used as part of alarm user's education awareness classes, The classes are used as a preventative measure or can be required for recurring false alarms, Committee members are available to speak at regional or department meetings and wi offer information on alarm user's sasses, Members can assist departments with a arm ordinance and fa se alarm information, The committee has created a mission statement: "A Minnesota Chiefs and A arm Industry partnership centered on so ving problems and supporting safe communities;' The committee will continue to provide you with valuable information and resources to assist you with ordinance and a arm information, P ease contact MN Chiefs for any assistance, MN Chiefs Alarm Mai~agemei~tCommittee Members; Chief Scott Knight, Chaska PD Chief Matt Peters, Saint Peter PD Chief Rodney Seurer, Savage PD Sheriff Dean A bets, Goodhue County Guy Adams, Heartland Security, Melrose Tim Davis, Peop e's Security Company, Brainerd Wendy Makousky,WH lnternationa Response Glen Mowrey, Chief Deputy ~Ret~ Charlotte~Mecklenburg ~NC7 PD; S AC Ex-Officio ~ Harlan Johnson executive Director of the Minnesota Chiefs of Police Association MIVESTA is an alarm industry association comprised of installation and monitoring companies, mal~ufacturers and distributors serving the alarm industry MIUES~A works with its members on licensing, training and legislative issues that impact t1~e security industry, members and customers, MIUESTA ofFers a scf~olarship program to t1~e children ofactive duty police, fire and ElV?Tpersonnel in support of their important public service, Please visit their website at www,mnesta,org for more information on the association and scholarship opportunities, ~6 MINNESOTA POLICE CHIEF City of Elk ~' River Police Department 13077 Orano Parkway ilk Rives; MN 55330 ]efff{ey A. Beallen ~~l.ie~ o~ Po~iCe Ro~erfi ~, Klunfi~ Adminisfirative Captain ~~~adley R. Rolfe patrol Captain B~~yan vita Detective Sergeant ,~effrey ~zordal Ron Nierenha~sen David Dummef~ Daniel Block Patio[ SeI'geants Michelle Masica SLlpp41't Ser~~ICes 5up~! October 20, 2009 TCF 1921 ~ Freeport St Nw Elk River MN 55330 Re: City of Elk River Alarm ordinance The Elk River Police Department recently responded to your business or residence on an alarm call. ~n the later part of 2008, the City of Elk River adopted a new alarm ordinance that has several requirements for those businesses ar ~•esidences that have alarm systems, The first requirement, is that your alarm company is required to utilize a two call system to verify that the alarm is not false, The first call is to the business ar residence, the second is to a ley holder or responsible party, Studies have shown that these calls will often reduce if not eliminate most false alarm calls. These calls will not significantly delay police response, as alarm monitoring companies a~•e equipped to make these tails in a very short period of time, The police department responds to over 1,1 a0 false alarms each year, our hope is that this two call system will greatly reduce the number of false alai*ms, saving our resources for response to other calls for service, The second requirement, is that all alarm systems in the City-must have an alarm permit from the City, Tlaese are a onetime issue permit, with a cost of $20, The permit will help the police department be aware of alarm types and coverage areas, as well as key holder information, so we respond moxe effectively to alarms at your location in tl~e future. To deter continuing false alarms, there is a fine schedule which will be imposed on those locations where alarms continue to send false trips, ~t is under°stood. that some alarms will ring for valid reaso~as, or due to weather or other uncontrolled issues Phnne. 763.G3~,~2G0 Fay: 763.G35.1~So 4~'~'~~! Cl.elk-r1VeE',I11I1.11S may still sound, T1~ose alarms will not be counted toward any yearly totals for purposes of imposing fines, we have included in this packet, an alarm permit request fo~~n, and a copy of the new alarm ordinance for your review, Please review the information and contact our office if you have any questions concerning this matter, As this is the first alarm at your location in 2009, you are required to submit the permit application form and submit it with a checl~ payable to the City of Elk River for $20 within the next thirty days, Failure to do so will result in a $100 fine against you or your company, Please contact me if you have any questions concerning this matter. Sincerely, Je , Beahen Chief of Police Enclosures; Alarm ordinance Alarm Permit Application Please Remit: ^ X20 Permit Pee'', Payable to City of EIk River ~l~ue Now} ~A $104 penaity is assessed if not paid within 3o days, ^ Permit Applicatzonxx ~ Permit issued upon receipt o~ payment. City of ~11~ R.iver Business Alarm Permit .A.pplication Business Name: Business Address: Je~Fx~ey A. Beaher~ Business Phone; ChEef of Police Type of Business; R~be~~t E Kluntz Administrative Captain Alarm l~ionitorin~ Company: B~~adley R. Rabe ., ~ ,.,_. ,..,...,. ,_,_~,..._ .,,~,.,, Patrol Captain ,Alarm Company Phone Number: B~~ya~~ Vita Detective Sergeant Type of Alarm Check all that apply}; Jerfeey Mordal Motion Detector; boor and window Break; Panic: Rail Nierenhausen Robbery: safe or Cash Drawer. Roof Hatch: David Du~~tnez~ Multiple hones: silent alarm only: Daniel Bloch Combination silent and audible: Audible alarm only; Patrol Sergeants special concerns on premises Chemicals, hazards, safety issues: Michelle Masica Support Services Supv ~~eyholders to be notified for problems at yaur location: Name: Number; Cell: Name: Number: Cell: Name: Number: ~ , ~ .,~...,._ . ,..... ~. Cell; Permit Nun~be~; issued; Phone; 7~3.63S.1Z~0 B y. Paid; fax: 7~3.~3~.1254 ~~~~w.ci.ell~~river,mn,us