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5.11. SR 07-24-1995r a~ ry oe lk~ River - Item 5.11. MEMORANDUM TO: Mayor & City Council FROM: Pat Klaers, City Admr}i rator DATE: July 24, 1995 r~ lti SUBJECT: Training Proposal from Training Networks, Inc. Mayor Duitsman has requested that this item be on the agenda for Council discussion. The training proposal was voted on by the Council on 5/8/95 and 5/22/95 and both votes ended in a 2-2-1 tie. Since those two votes, the Chamber has submitted a letter to the Mayor in support of the training proposal and the $12,500 expenditure. • Attached for your review is the background material on the training proposal from the May 8 and May 22 meetings. council:training • 13065 Orono Parkway • P.O. Box 490 • Elk River, MN 55330 • (612) 441-7420 • Fax: (612) 441-7425 i r. r ~" r ~ ,ity of ~~ lk • River Ite .4. MEMORANDUM TO: Mayor & City Council FROM: Pat Klaers, City Ad i ist r DATE: May 22, 1995 SUBJECT: Reconsider Training Proposal from `Training Networks, Inc. At the May 8, 1995, City Council meeting, no decision was made on the Training Networks, Inc., proposal. The Council requested some information from me on the financing of this $12,500 project. Attached for your information is the May 8 background on this Training Networks proposal from Bill Rubin and Sandy Bower. • Overall, I support the Training Networks, Inc., proposal to help improve the city's permitting, review, and inspections process. With that being said, I must also indicate that I am not sure that a significant problem exists with the city's permitting, review, and inspection process, and I am not sure that the Training Networks, Inc., proposal will make a significant impact in improving the city's process. However, I do know that the city staff has never gone through a training process of this type. Also, I do know that we, as a staff, can always get better in our customer service area and in serving the public. Additionally, I know that sometimes rumors circulate in a community like Elk River and these rumors can help shape the perception of the public and this can turn into "reality" in spite of the true interaction between city staff and the public. Finally, I also know that working with Sandy Bower and Lee Colby will be viewed as a "positive" in terms of the city's attempt to more cooperatively work with the public and the developers and future business owners that come to our community. Therefore,. in this regard, it seems like $12,500 is a relatively cheap investment for the city in spite of the true results of the program being somewhat unknown at this time. It is a "guess" as to whether or not this program will impact the city staff, but my guess is that it will impact the city staff and it will impact us in a very positive manner. r1 U 13065 Orono Parkway • P.O. Box 490 • Elk River, MN 55330 • (612) 441-7420 • Fax: (612) 441-7425 ~ / 'ity of ~ ~ ~lk~ • ~l MEMORANDUM ver TO. Mayor & City Council I 1. FROM: William Rubin, Economic Developm t Coordinator DATE: May 8, 1995 SUBJECT: Revised Process Facilitation Proposal (City's Review and Permitting Process) Introduction At its meeting on April 17, 1995, the Elk River City Council heard a proposal from Training Networks, Inc., associated with implementing the findings and recommendations of an EDA-funded Needs Assessment Report. Following discussion on this matter, representatives from Training Networks and city staff received direction to revise this proposal so as to better fit within the city's budget parameters. The revised proposal as submitted by Training Networks, Inc., is included with this agenda memo. Background Based on City Council direction in April, the latest proposal has been condensed into what Training Networks believe would be a good start towards .addressing the issues identified i.n the Needs Assessment Report. As such, the total investment necessary to implement the various training and facilitated planning exercises has been reduced to approximately $12,500. Although reduced in scope, the revised proposal still includes a variety of workshops and internal staff sessions to help address the issues related to the city's review and permitting. process. Ms. Sandra Bower, owner of Training Networks, Inc., 18072 Cleveland Street, will be in attendance at the May 8 City Council meeting. She is expected to provide an overview of the revised proposal and will outline how it differs from the earlier proposal. • 13065 Orono Parkway • P.O. Box 490 • Elk River, MN 55330 • (612) 441-7420 • Fax: (612) 441-7425 r i. • This alternative plan is as condensed as possible and stilt begins to address the major issues in the Needs Assessment. We also recommend that this alternative plan be implemented as soon as possible so as not to lose momentum and to show the community that the City is serious about adressing the identified issues. SAMPLE SCHEDULE AND FEES 9:00-11:30 Facilitated Planning 12:00- 1:30 Task Force Meeting 1:30- 2:30 Short-Term Strategies Scheduled once weekly Total: 5 - 3/4 days (5 X $900) $4500 1 - 112 day 600 G DISC PERSONAL PROFILE SYSTEM 4388 Six half-day sessions with profiles *Time needed: Min. 1-3 weeks CUSTOMER SERVICE 1800 Three half-day sessions '` Time needed: 1-3 weeks PROJECT DEVELOPMENT TIME (LOGGED) (approx) 1200 TOTAL (Plus mileage for Lee Colby @ .28 per mile) Scheduling depends upon availability of staf;. $12,488 •